“I've experienced the Harveset Difference and it's not what I've come to expect. For some time now that difference continues to get worse. Several times I've been very disappointed with the customer service. For those prices, I expect quality customer service. I don't know if it's a lack of training with some of the floor help, age and inexperience of the floor workers or if it's management. Please have the women stop talking down to other women, even about each other. One of the men, big ego I'd say, a real know it all, that last helped me the last two times, I could hardly understand him. He mutters often and talks out of the side of his mouth so understanding him is very difficult. I know I could have asked someone else to help me. He needs to back off and ask questions to help. I've been in there when they are not busy and the places looses its business professional sense as they start to play around. I don't think a cell phone should even come out of the pocket and put on vibrate during work hours. It's rude to look at your phone when you are working with a customer. My most significant concern is SAFETY and prompted me to finally write this review. Recently after stopping by Harvest, I was leaving the store was approached by a man who wanted to bum some of my weed. Fortunately I was able to quickly get into my car and drive away. Other places have security guards, visible and outside. If you're watching the cameras, nobody came outside that I could see. Just the presence of cameras doesn't keep me or your other customers safe. I told my husband and then decided to call and let you know. I spoke to a guy, told them what happened and left my number. He said somebody would get back to me. He listened and took my information but no call back.
If the customer service and security would improve, I would consider going back as it is convenient. Leafly listed Arizona's Top 10 Dispensaries for Spring and I think there is a reason you're not on the list. I look forward to hearing about them but I will most likely not return.”