Have a Heart - Greenwood Reviews

  • “This place is not wheelchair accessible. I tried to go there shortly after it opened, but as soon as I tried to use the crappy asphalt "ramp" they have, it literally crumbled underneath my front wheels. ADA w/c ramp requirements: http://www.adawheelchairramps.com/wheelchair-ramps/ada-guidelines.aspx I'm sure they'd prefer to fix the ramp rather than have an ADA complaint filed. It'd be cheaper than whatever lawyer they'd need to hire ....”

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    Comment from Have a Heart - Greenwood

    Thank you for your review. We are working to get this location wheelchair accessible as quickly as possible. It involves getting an inspector and a permit to cut into the public concrete, then raise and level the entrance walkway. We hear ya :)

  • “I am VERY impressed with the prices they have had recently. Thanks for catering to the poor stoners. Also love that you give veterans a discount ! keep up the good work !”

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    Comment from Have a Heart - Greenwood

    Poor stoners, business executives, working middle-class, medical patients, we have something for everyone.. because we are also these people. Thank you for the great review Gretchen!

  • “This place is really spacious, lit in a mellow way with loads of stuff on display. Staff are very friendly and knowledgeable. Cool music adds to the atmosphere. ”

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  • “Convenient location, but the store is so dark they have special lamps to look over the products. Staff was nice though.”

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    Comment from Have a Heart - Greenwood

    We are working on the lighting. We thought dark floors would look nice but they make the shop look darker. That should be fixed by the end of the day today. Thanks for the feedback.

  • “I noticed this new gem open up in the heart of Greenwood. I am so glad Have A Heart is recreational now in this neighborhood, when talking to the budtender I found out it is also going to be hybrid medical designated so patients can access their meds here in the near future :) !! It was really inviting, the staff was educated on what they were selling. It was all new and shiny on the inside, I like the feel! It is going to be my GO TO store. Keep up the good selections!”

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    Comment from Have a Heart - Greenwood

    Yes, all our stores are hybrid stores and will be serving medical patients as soon as the state gives us certification. It will be great to be serving our medical patients again. We miss you all!

  • “This is a great new Recreational spot! Was very glad to see some familiar faces from the other Have a Heart locations as well as get the usual great service that I'm accustomed to. Very reasonably priced with a great variety of flower, edibles, cartridges, and concentrates. Super friendly and knowledgeable. This is going to be my go to spot from now on! Welcome to the neighborhood Have a Heart! ”

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    Comment from Have a Heart - Greenwood

    Thank you so much! It's clear that you Have a Heart <3

  • “Very nice place, to bad they didn't call back like promised.”

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    Comment from Have a Heart - Greenwood

    Please let us know what we can do to make this right. We had a very bumpy opening. The state gave us a little over a week after the approval to get up and running. We are much more together now. Please tell any budtender in the shop that Ed said to give you 25% of your next purchase up to $100. Hopefully, that will make amends.

  • “This has been my "go to" dispensary for over 2 years now. Others have come and gone, but Have a Heart Cafe remains my favorite dispensary in Washington State. Why? Service is friendly and fast if needed, or take time to get a great recommendation from a budtender if needed, I have done both. Prices are slightly below average at regular list (5-10% less than area competitors) with well published specials every day of the week. If you haven't stopped in here yet, make a point to do so. The dab bar had to shut down earlier this year, but the rest of the Cafe remains a great place to get safe, well priced, and good quality cannabis meds.”

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  • “Heartless at Have a Heart I have been a medical patient in the states of CA and then WA for the past 15 years. Upon moving to Washington State, I had my medical records forwarded and received my prescription in September of 2010. I have been a regular customer of Have a Heart for the past 2-2 ½ years. During this time I have witnessed to collective move from a friendly, almost family, vibe (with employees inviting patients to collective hosted functions) to a profit driven corporation (prices have been raised, quality has dropped, and the needs of patients are neglected). Here is an account of my most recent, and presumably, last visit to the collective: In early July I went to the collective to procure needed medicine and left my prescription after purchasing my medicine. A few days ago I noticed my medicine was running low and began looking for my prescription (it is usually in my file cabinet), I suddenly realized that I may have left it at the collective. So I called them...and that’s when things got very interesting and my eyes were opened to exactly where the company’s priorities lie. I began by explaining the situation and was told that my prescription had indeed been left at the collective and that my medical documentation had been shredded. After overcoming my initial shock and processing how exactly I would go about obtaining my medicine I asked why my medical documentation had been shredded without any attempt to contact me? I was then told they called me on several occasions and were not able to reach (it’s the patient’ fault not the company’s), I felt this to be untrue so I inquired about which phone number they had used, after looking me up in the system she was forced to admit they had not called me or made any effort to contact me. I was then told that it wasn’t a problem because I would need to renew my prescription soon anyway (it’s the patient’ fault not the company’s), this was also untrue (remember my prescription was issued on 9/10/2010). I was then told that my prescription was not valid if it didn’t have an expiration date (it’s the patient’ fault not the company’s) to which I inquired about why the collective had been allowing me in and selling me medicine for the past 2 years. My inquiry was not responded to... My next question was about why they hadn’t tried to contact me via mail (my address is on the prescription, my state issued identification, and the application I needed to fill out to be allowed into the collective initially). I was told this would be a violation of Health Insurance Portability and Accountability Act (HIPAA) (it’s the patient’ fault not the company’s). Due to the nature of the work that I do, I know this to be untrue as well. In fact, medical records are required to be maintained for up to 6 years. Each violation of HIPAA, from my understanding, results in a $10,000 fine. I then expressed my frustration that the collective, with no posted disclosure or effort made to inform me, destroyed my medical records documenting my need for medicinal cannabis thus putting me into a position where I would need to obtain a new prescription, which under a law that was enacted in 2011 (remembering I was grandfathered in having received mine in 2010) would now require me to annually renew the prescription and pay any fees associated with this. I was told ‘why didn’t you call us earlier to tell us you had lost it?’ (it’s the patient’ fault not the company’s). I am saddened that as a state Washington legislators have decided to eliminate the medical market, forcing patients to pay higher prices for lower quality goods through the state’s recreational market. But the fact that established medical providers are treating their patients with such disregard is actually frightening, I am without my medical documentation and the managers of Have a Heart are not even returning my calls to address the issue (it’s the patient’ fault not the company’s). Considering the volume of medical providers in the Seattle area, I would strongly encourage patients to take their money elsewhere in hopes of actually promoting compassionate caregiving in this industry and protecting this sacred plant which we all love.”

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    Comment from Have a Heart - Greenwood

    We have never shredded a document of any kind. We don't even have a shredder. We scan all the doc's and give them back. Why would we keep them? I'm confused?

  • “About to come check you out as a new patient hopefully everything is good”

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