“I have been here 15 to 20 times. I have referred all my friends there. But today at 10:20am I was in your store and like I always do i walk to the counter tell the person behind it what I want and how much money I have. That had always worked in the past as your employees were super helpful. This time your one girl m behind the counter was having a conversation with a coworker and a client and she did not want to help me she just pointed me in a direction and what she pointed me to was a very low grade bud. I walked back over and said that stuff is low thc and I wanted high thc. So she said there was a bag in the cabinet that was twice as much as I wanted to spend which was 400 and I only I had when I questioned her on that she said that those were my choices. She didn't seem like she really wanted to help me. So instead of talking to the manager I put my drivers license back into my wallet and walked out. I rode right across the street to 3 kings told them what I was looking for and he brought 6 or 7 samples I could look at and ended up buying my stuff there because he was helpful. If you look at your cameras at about 10:20 am you will see a man with a red coat on and the girl I was talking to was right across from me. I will probably come back but my experience this time was very unpositive. I hope you can get this problem solved. Thank you for looking at my comments. M”
Hi, this is Drew, the shop manager. I'm very sorry you had such a negative experience in our shop. Clearly, we dropped the ball and didn't live up our and your standards of guest service. Next time you are in the shop please ask for myself or our Assistant Manager Ted and we will take care of you. Thank you for your honest feedback!
“This is my favorite shop. They're one of the larger ones I've been to. They have a large selection of products. They are large enough to spread out the inventory for display. Products are clearly labeled for cost and THC content. Prices are good and they have sales often. The staff is knowledgeable and friendly.”