Hi SFSFSF, we would first like to make it clear that none of the affected product made it out to patients, as it was never packaged. We discovered the issue, self-reported to the MADPH, and then quarantined & destroyed said product. We will attach our statement on the matter below. Also, we do have a very large selection of products that have a wide spectrum of cannabinoids including THCV, CBN, CBG, CBDA, among others. We have also decided to bring back 1g packages for new strains. Here is our statement regarding the issue you mentioned: "You have probably seen that Healthy Pharms has temporarily closed and we feel it is important for you to know why. We sanitized an area without plants with an off-the-shelf pesticide that is commonly used on fruits and vegetables. This inadvertently contaminated a sprayer that we only use to sanitize hard surfaces between batches of plants. Neither the sprayer nor the product were ever applied directly to plants. However, when we re-planted a flower room, the harvest of cannabis from that room was tainted. The required standard testing, which is performed on every batch, revealed trace amounts of this pesticide. We promptly self-reported the result to the Department of Public Health, quarantined and then destroyed the affected cannabis per regulatory requirements. We have never packaged or distributed any cannabis products that have not passed all safety testing per state regulations. We are working with the Department of Public Health to resolve this situation. The Department’s testing requirements are stringent and effective. Our closure is not indicative of a danger to patients but is a reflection of the cautiousness of the Department of Public Health. We look forward to serving patients of the Commonwealth again soon. Sincerely, The Healthy Pharms Team 2/27/18"
Hi Shannon, glad we were able to speak on the phone together about your issue. Again, we apologize for the experience you had with us, and we want to reiterate that is not how things should be handled at Healthy Pharms. We look forward to seeing you back again soon!
This is great to hear! Kyle does a great job when working with patients. His customer service skills are valued by all of us here. We're glad you had a great first time experience with us, and we look forward to seeing you many more times in the future. Thank you! - The Healthy Pharms Crew