“I have been coming to this place as it is close to home, but the last two times I had issues with the staff. Do you purposefully hire poorly educated staff? I asked for 7 grams of a product, but was told they didn't have it. I asked if I could by 2 eighths instead, thinking it was a no brainer. the last time, I came in, I asked again for 7 grams, the lady searched the board and turned to me and said they didn't have 7 grams to sell (even though 3.5 gram packages were on the board). I looked at her dumbfounded, laughed and left the store. There are other dispensaries around, I will not be back.”
Sounds like there might have been some kind of communication issue between you two about what you were looking for. Our staff tries to provide quality service to each customer, so we're sorry we did not achieve it with you.
“I have been coming here on and off for about a year because its close to home. I stopped coming because poor customer service. However i decided to stop by because you all have a strain i enjoy a lot. But once again i see new faces but back to old habits very poor customer service. The young lady at the door was extremely rude rolls her eyes,seems very fake when certain customers come in. I hope you guys can find a better staff. Us consumers maybe in pain,cranky and just need our meds and rude service certainly doesn't help nor make one ever want to come back.”
“I love this store for its decently priced dabs(also like how the containers is either lined with silicone or is full silicone) & the staff is very friendly, kind and helpful. Make sure to find the iPad and sign up for the rewards program before you leave”
“I made the mistake of not reviewing the Dispensary notes when reviewing the menu here and trying to buy some RSO when it was not even that.
The Bud Tender looked rather confused (okay didn't understand what I was asking for) so we had to talk to her coworker who was able to quickly tell me that they don't carry any Tankers in RSO. Only Cartridges and what I was looking for wasn't RSO.
Tiz a shame their ATM allows you to withdraw 300$ at a time. I just didn't spend it there.”
Thanks for your feedback! Sorry we did not meet your expectations. We have plenty of RSO in stock, but the Shark Attack strain that you wanted was only available as a vape cart. Whenever a budtender can’t answer a question, we definitely use a team approach to try and satisfy each and every customer.
“I've been coming here for almost a year and I have enjoyed everything about it. I have not seen a single store in North Seattle with as much potent bud (and other products) as Herbn. Their prices are fair and their TV menus are well organized and easy to navigate. The staff are cordial and knowledgeable without overselling or being overbearing. Extroverts and introverts alike will find comfort here. This will remain a favorite store of mine”
“plus as an added bonus they have en electronic reward program. Get a 20% discount on 1 regularly priced item every 10 visits you make. You are 9 visits away from a 20% discount on 1 regularly priced item.!”