“To start with I wanna say how good the products are here, and that I've had some great experiences at HR. That being said my last visits have been frustrating. While the budtenders are friendly enough I would not go in here without looking at the menu and knowing exactly what you want. I have been told the wrong prices here so many times, and had to correct them on discounts and even remind them of their own pricing. Twice now I've been given the med price as a rec customer, to have the budtender get annoyed when I question why it's more when we get to the pay counter (tried calling it "tax" when HR tax is included in pricing). Some budtenders here are not good with recommendations and usually push the same strains no matter what. I really liked this place but I'm starting to feel like I have to go in with my guard up to make sure I get what I need. ”
Hey Dumballover, we are sorry that the last few visits have been a bit frustrating, we are constantly discounting items! We held staff meeting and have talked and problem solved, we will make sure to maintain proper prices and employee communication. If you give us another chance we'd love to do our best to provide the best experience possible!
“I just read the 'Leafly List' of the 20 best dispensaries in Oregon, and when I saw that 3 were in Salem, and none of them was Herbal Remedies, I decided to write this review... This shop has, by a long margin, consistently the best flower, and extract is Salem. Period. Maybe they are a little more expensive, as with everything in the world, you get what you pay for. If you really don't care about what you are smoking, other places might seem better. But if you love this miracle plant, and it's a part of your lifestyle, Herbal Remedies is your spot. 🔥🔥🔥🔥🔥/ out of 5.”
Thank you for your review TerpyMcterpington, it sounds like you know your stuff. We definitely take pride in providing our customers with the best craft flower and concentrate around. We're always on the look out for that FIRE! Its an honor to have you as part of the Herbal Remedies Fam!
-The HR Staff
“I've been in several times and am always super happy with the budtenders and their helpful knowledge. I ask lots of questions and they're always so kind and understanding. I'm new to Salem, and although I've only been to one other dispensary, Herbal Remedies is #1 in my book. Thanks, guys!”
Hey thank you Menkui! We love sharing our knowledge and we love people who ask questions, every budtender is more than happy to spend quality one on one time answering all and any questions you may have! We appreciate your awesome review and hope to see you in the future!!
-The HR Staff
“Has by far the best products I've found around town!! Beautiful flowers in magnifying containers allows you to take a closer look and even smell the products. The store is bright, clean and inviting right when you walk in. The staff is knowledgeable and friendly, I was greeted with a smile from several employees. They have great happy hour and specials to boot! Highly recommend this business!! 5+ stars!! 👏🏻👏🏻”
Thank you Blacklash97306!! A clean, well stocked shop is key to running a great shop and we will do our best to continue providing the most accessible and visually appealing cannabis establishment possible! Seeing you this excited about our product really drives us to continue bringing you the best experience possible.
LavennderLady, we couldn't make any of this possible without such great customers and support from people like yourself! We hope you're having a great day and would love to hep you get some great cannabis in the future!!
-The HR Staff
“Highest quality bud in Salem. Their top shelf is on the pricey side compared to other shops in town, but well worth it in my opinion. Great staff, knowledgeable and friendly, and a very welcoming and upscale interior. They have a "bud bar" with product samples in magnified containers that let you get both a good look and whiff of their flower while you wait. Can't recommend highly enough.”
Hey dbach1e, We appreciate the high praises!! The bud bar is defiantly one of our personally favorite attractions here at Herbal Remedies! If you're loving that just wait until we add to our shop! We hope to see you in soon!!!
-Thank you:) ,
The HR Staff
Oh boy, oh boy, OhBoy19, We hunt for the best quality in town! Organics, exclusives and some killer customers! We appreciate all the kind words and look forward to providing you with that heat!!! Stay frosty my friend!
- Thank you!
The HR Staff