“The last few week I have noticed my concentrate quality dwindle, every dab was the best before when it came to Vapen specially the private reserve I can’t say that anymore now and may have to look at other dispensaries for better quality concentrate, I just bought another 4 grams on Friday but the Transcend Sharter did not hold its consistency and was wet and ran all over the wax paper like someone had microwaved it, it didn’t even break apart like shatter it crumbled and mushed together what was left, what a waste of money and this is the Private Reaerve Vapen Product Herbal Wellbess Center Dispenses me SMH”
We're sorry you've been having a hard time with our concentrates. Quality and service mean a lot to us, so we'd love to take whatever you have of your sticky gram and replace it with something more stable. Please email firstname.lastname@example.org to get that taken care of. In order to keep up with demand, we recently streamlined processes with our shatter that we just found out is crystallizing and sugaring up our concentrates. The concentrate is perfectly safe to use, and is possibly more flavorful, however is a mess to deal with and not our intention of giving to our patients. We'd love to rectify this issue so please reach out to us, and thank you so much for letting us know!