Herban Legends Reviews

  • “I wouldn't go anywhere else in Seattle!”

    Was this review helpful to you?
  • “I went here to make my first buy of legal recreational pot. I settled for just one gram. I was unable to compare any samples. There were no prominent labels or prices conspicuously posted. The lighting was dim making it hard to focus on any one thing. I made my purchase of mediocre pot which I thought to be rather high. No doubt these guys sell quality dope at a good price but I didn't feel very accommodated here. I only came here once. There is another outlet somewhat close by.”

    Was this review helpful to you?
  • “Great location! Was super easy to find and their customer service was on point!”

    Was this review helpful to you?
  • “Overpriced. And marginally friendly staff...plenty of better pot shops out there. This one is strictly for the tourists.”

    Was this review helpful to you?
  • “Great staff, awesome products, and good prices. Team was very helpful and cared about my needs more than their sales.”

    Was this review helpful to you?
  • “Herban Legends has a small selection, but they have some high quality products and the budtenders are usually friendly and helpful. The prices are a bit high, but they do offer discounts on occasion. For several weeks, for example, their website had an offer of 20% off all online orders. While that discount offer was still active on their website, I ordered some items online and went to pick them up later that day. When the clerk rang them up, he hit the discount button but it only deducted 10% from the total rather than the promised 20%. The total didn't seem right to me, but I thought that I had perhaps miscalculated and paid the charged amount. After walking a few steps out the door, however, I took a closer look at the receipt and realized the clerk had only given me a 10% discount, not 20% as promised inn their ad. When I went back in and politely called this to the clerk's attention, he got defensive and said it wasn't his fault that the discount came up at 10%. (I assume the discount rate had been incorrectly programmed into the computer by management.) OK, I said, no problem, as long as you correct the error and give me the promised 20% discount. The clerk, who seemed to be fairly new, didn't know how to handle that, so I asked to speak to a supervisor. The obvious thing to do was to simply void the incorrect sale and re-ring it with the proper discount, but the supervisor gave me the runaround, as if it was too much hassle to do so. At that point, I told her that it was their fault the discount was incorrectly calculated, not mine, and demanded that they give me the 20% discount as advertised. The supervisor then went into the manager's office and returned with this offer: to make up for the incorrect discount, they would sell me another item at 50% off. But I had spent enough money already (over $200.00), so I refused the offer and still demanded the discount I had originally been promised in their ad. Finally, after one more trip to the manager's office, the supervisor came out and gave me a cash refund to make up for the incorrect discount. I was finally satisfied, but I sure didn't appreciate their treating me like I was some kind of derelict off the street who was trying to rip them off when all I wanted was the discount I had been promised in the first place. So here's my advice for cannabis store owners everywhere: If you advertise a discount, you can't arbitrarily dishonor it. And don't try to make the customer pay for your mistakes. If you mess up on programming discount rates into your computer, and I am charged an incorrect amount, don't tell the me you are powerless to make it right. It took about 20 minutes for me to straighten that out when all they had to do was void the incorrect sale and re-ring it, which would have taken a few minutes. But in the end, they finally (and reluctantly) did do right by me and I appreciate it. I will continue to do business with them, but I won't forget how I was treated."”

    Was this review helpful to you?
  • “Great selection of prerolls at high thc and decent price for recreational. Good service, friendly atmosphere. ”

    Was this review helpful to you?
  • “Great store, super helpful staff!”

    Was this review helpful to you?
  • “Really diverse choices. ”

    Was this review helpful to you?
  • “Killer merchandise. Very nice and clean shop.”

    Was this review helpful to you?