“Where to start....went in on a Saturday (july30) for a couple dank prerolls for a show that night. Parking was easy (plus), waited in line before being let in because they were busy at max capacity-ok I that's cool. Get inside and there were maybe MAYBE 6/7 staff "on the floor". And maybe 20 people browsing, buying, choosing etc. We took a quick walk around to see what's product/brands etc were what and where. Locate dab corner- totally emty of staff.. Move to prerolls corner just as a staff moved to dabs... Kinda... More like he just did something of some nature oblivious to the people just waiting there. Finally get to the preroll counter! The was one staff helping one couple and we waited our turn. Waitin I overhear a customer ask what's hybrid, indica, etc.. Staff response "well they are basically all hybrid anyways but this is...etc" (red Flag) as annoying as the question may be, that is not an informative answer. Anyways, OUR TURN! Yay! I look around the case kinda lost before staff hands me menu. I start with my usual, what prerolls do you have that are 100% flower, I don't like the shake and trim prerolls. Staff rolled their eyes at me and very rudely pointed at a brand in a fancy plastic tube saying that one was her favorite- yes all flower. I wish I remembered what one it was... I didn't see 100%flower on the package so I also got a double pack grape ape that I knew was a solid. Staff rolled their eyes again (I'm about be snotty back cuz oh no they didn't!!;)) rang us up and sent us on our way.
We talked about how rude staff was the whole walk back to the car- noting to review the store cause I'm really normal and really nice and work in service industry. Fake it at work. I've never. (Hah)
Fast forward staff favorite was a $11 dud. The double pack $12 grape ape were the best prerolls I've ever smoked.
Won't be back but hope you guys can train your staff better. God knows how hard it is to find good help. The struggle is real. Thanks for the great grape apie rollies doe!”