Hey Sid8150! We are glad you feel this way; we aim to provide an exceptional patient experience. This means going above and beyond and making sure our patients know exactly what they're getting, what to expect, and also any other questions or thoughts they might have. Thank you for choosing HMH! #hmhlovesyou
“Have had the pleasure of consuming super potent, high quality cannabis from this dispensary for over a year now. Very fortunate to have access to this hidden gem of northern az and always leave satisfied. Ann is the best! She is my favorite, she always makes me happy. Need more mature and life experienced adults working as budtenders. Thank you for all the HMH love!”
Hi swamidude! Anne is an awesome member of the team and we are glad she was able to provide an exemplary experience for you! If you have any other questions, always feel free to give us a call – (928) 774-5467. Thank you for choosing HMH! <3
“I've heard about and now experienced the issue of online orders ending up "short" a gram. Exactly a gram. Got home and found out that I was also a gram short. They BS'd and said they weighed it at 6gs, but I got 5gs instead. No offer of credit or apologies - honest business gone sour.”
Hey there, WulfHunter. We are sorry to hear this. We use professional-grade scales in our dispensary that are calibrated at least every 6 months. Our staff presses a button on the scales to input the weighed amount into the POS software; this eliminates any incorrect weights being entered. Unfortunately, assuming a home scale had been used, without any concrete proof we are unable to provide a credit. If you would like to discuss this matter further, please contact a manager at (928) 774-5467.
“They have some fire strains, but they are definitely the most expensive place I've been to in the state. Most of their budtenders are friendly and knowledgeable. Their Girl Scout Cookies is actually a cut of Flo which is fine if you're looking for a sativa hybrid. I love the Louis XIII and Bruce Banner.”
“Quality has gone way down hill. Used to be a nice place with some decent product, but honestly I can't speak highly of this place one bit. Some of the quality was good, but come to find out some of the strains grown by HMH have had mold. This place claims to test their meds, but nowhere can you retrieve that data. Also, it is the most expensive place in Arizona to get your meds, and there are quite a few places where you can get much better quality, at a much better price. A note to the rookies, examine your meds, you may find some interesting surprises.”
Hi there, RealTalk42O! We are sorry you feel this way. Would you be able to provide us with any examples of strains that you have found mold on? We take our patient's health very seriously and would never purposely release a strain that contains mold. However, sometimes mold happens; it could be the way it's stored – what kind of container are you using? We would love to get to the bottom of this. As for test results, we have test results available in the dispensary – simply ask your patient services representative and we would be happy to provide! Feel free to call us as well, and we can easily let you know over the phone. Again, we are very sorry you're feeling this way; any other questions, comments, concerns? Give us a call and we would be glad to set things right – (928) 774-5467. Take care!
“I visited for the first time yesterday and was very pleased with the friendly, helpful staff and wonderful selection of buds. I live in a small rural town with only 1 dispensary that is sometimes out of stock of the particular items I need to manage my chronic illness. I believe everyone should maintain a relationship with a spare dispensary to insure an uninterrupted supply of medicine. Thank You.”
Spasticnoodle, thank you so much for the kind words. We are glad you had a wonderful first visit at High Mountain Health. If you ever have any questions before you drive out here, feel free to give us a call – (928) 774-5467! Welcome to a higher quality of health. <3