1215 Reviews of Ponderosa Dispensary - Flagstaff
4.8(1,215)
4.8
Quality
4.8
Service
4.7
Atmosphere
Sort by
Most Helpful
February 16, 2018
Not worth the $15 - $20 a gram. I rather put money in my gas tank and drive into Phoenix for my meds. Just because there's a limited amount of dispensaries in Flag doesn't mean I need to be limited myself. Life's too short to spend that much on medication.. might as well start buying off the streets again for that price. I can get more bang for my buck elsewhere.
I had a terrible visit today after so many amazing ones. Team member Carlos has an attitude problem and he spoke to me as if I did not understand English - I felt extremely disrespected. Go to Green House, where their staff is actually friendly and wants to help you out. I am taking my business elsewhere.
August 27, 2023
When I shop at a business, I like to be treated well. Well, when I walked into the front office, I was immediately scolded by the check in lady person to stand on the red x. So where’s the red x I asked. A scowl and a quick sharp explanation and there it was, a red x on the floor in duct tape. Ok, so I’m on the duct tape red x waiting for the guy in line ahead of me to check in. It’s then my turn and the receptionist wasn’t receptive to cooling down her bad attitude.
I honestly have to say the whole experience was uncomfortable and a bit demoralizing, not what I would expect at a place of business.
Once inside, after finally entering Fort Knox, my bud tender was pleasant to work with.
I will not be back. There’s another place down the street called Noble Herb, that’s bright, new and the employee are happy to see you. I’ll take my business there.
I come here less and less..... As a med patient I must look elsewhere for high quality smoke and products that I used to buy here and are no longer available here. I'm not looking for a party. The meds are for arthritis in my spine and PTSD. Your "deals" of top tier have become laughable at times. It's sad because a place I used to rely on and felt comfortable in seems a thing of the past.
Use to love this spot but they were rude and acted like they didn’t have my order told me to get In line wack service won’t ever go back there again
February 10, 2024
Front staff extremely rude to us and other customers checking in. Staff has had an obvious bad attitude since change of ownership last week. We walked out and will need some convincing to return. Unfortunate since we did like purchasing from here beforehand.
January 26, 2024
Everything was fine until they slipped in a $9 educational pamphlet at the end without telling me about. When I looked at receipt it really pissed me off. If they will cheat you like that who knows what else they will do. Lost a customer for life
January 23, 2018
This place have a great selection of flowers and amazing prices I would definitely .recommend this place to go to patients
January 31, 2014
All of the staff was very informative and extremely friendly! C.Kortum
July 15, 2017
Funnest, nicest place! Great people, product, everything!!
December 7, 2016
Duuuuuuude. Went in not only as a new pt, but on my birthday and got slamming deals. Sample of Holy grail kush sent me soaring to new levels of pain relief I haven't had before.... Dang I miss flagstaff
June 17, 2013
All I can say is WOW! I've had my med card in arizona for the last year and a half and it's so unbelievably refreshing to PURCHASE medicine not jump through loopholes like "donating" and stuff like that. I can admit to sometimes being arrogant about my knowledge of marijuana, I think I know everything and have seen everything. High Mountain Health literally changed my personal definition of "top shelf" turns out my previous understanding of top shelf is HMH's definition of tier 2-3! Great prices compared to other mmj facilities and they let you split strains however you want. Great staff, such a great experience, not worth going anywhere else in AZ let alone Flagstaff
January 17, 2014
Wonderful people...great product and friendly atmosphere. They really strive to make your experience the best it can be. The prices are on the high side but the points system means lots of freebies. I love this place. So far my favorite of all the dispensaries I have visited.
August 27, 2013
A great place with friendly staff and knowledgeable sales. The product is top shelf and the atmosphere is professional. THE place to go in norther Arizona!
November 8, 2013
I have been to HMH many times now and they offer great customer service along with some of the best medicine I have ever had! They have a selection of different sativa's/indica's strains and the staff is very smart in helping my decision. Overall, Its a positive experience every time I get my medicine at HMH!
-C
November 15, 2017
Great location! Quick service, and friendly people.
May 30, 2017
10 dollar grams are always cbd strains i will begin to go elsewhere
November 11, 2016
Best medical dispensary in flagstaff! Super friendly staff and great overall selection. If you ever need any help just ask the staff, they are very knowledgable for new patients. Overall great place and a must revisit.
January 30, 2014
very nice clean dispensary all of the employees are very helpful and knowledgeable about all of the different strains. one of the best dispensaries in Arizona!
November 12, 2013
I Have only been in a few times but the staff at High Mountain are very friendly and knowledgeable. they were helpful in me finding a medication that worked for what i needed without the effects i was trying to avoid. This is the kind of place I like to see in my community. Patient minded with top notch meds.
October 24, 2013
The staff is wonderful and I enjoyed the variety and quality of their medicine, as well as the fun and useful point incentives! I will return again and would recommend this dispensary highly!
July 16, 2013
I couldn't have been more impressed by HMH. Great staff and a wonderful product. I will definitely be going back.
March 10, 2016
Came recommended by a friend and I love it so much that it is hard seeing myself giving another dispensary a shot. Very friendly, knowledgeable, and patient staff. Great selection of items and I never leave disappointed
August 3, 2013
I have been to many dispensaries in different parts of the state and I feel lucky to live near this one! They are one step ahead in most categories. The bud is fresh and smells awesome! They have rotated some top shelf buds to lower prices so everyone can afford to taste the best! I couldn't believe she even cut out a few stems just to make sure I was paying for smokable meds. Many times I have even been given a free sample. Other dispensaries prepackage their 8ths with some A nugs and some B nugs and this takes away that great smell and freshness. Each time they pick out the very best they have for me. In the end, when I walk out that door I always feel like I got the best deal in the state:)