1215 Reviews of Ponderosa Dispensary - Flagstaff
4.8(1,215)
4.8
Quality
4.8
Service
4.7
Atmosphere
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November 26, 2013
High Mountain Health provides top notch customer service (this is coming from a customer who holds an MBA and who devoted their collegiate studies and professional life to the study of the enhancement of the consumer experience). The employees have welcoming personalities and are highly knowledgeable about the product line. The store's diverse selection is unsurpassed by any of the other dispensaries I have visited in northern Arizona. I also like that they bring in new products regularly, while retaining those that are top sellers. This ensures that you will always leave the store with the product that is just right for you and for your specific needs. You should visit High Mountain Health for all your cannabis needs or questions, I am so glad I did! And make sure to ask the receptionist what your spirit fruit is! High Mountain Health...where professionalism is perfecting intertwined with friendly service and superb products.
February 16, 2021
By far the best in AZ. Great staff, product, and prices. I drive 150 miles to stock up at hmh passing 4 others on the way.
July 6, 2017
I've heard about and now experienced the issue of online orders ending up "short" a gram. Exactly a gram. Got home and found out that I was also a gram short. They BS'd and said they weighed it at 6gs, but I got 5gs instead. No offer of credit or apologies - honest business gone sour.
November 15, 2017
Great location! Quick service, and friendly people.
September 18, 2017
I love to visit this dispensary. The staff is always so helpful and friendly. HMH has a wonderful selection of high quality flower. I also love the KAYA oil concentrate vape cartridges. I am never disappointed when I buy flower from this place.
January 29, 2018
The highest quality flower, concentrates and employees! truly a trifecta of goodness!!!!
October 28, 2013
This is my favorite head shop out of all 3 in Flag. The beautiful people of HMH welcome you with open arms and hearts. Greeted by someone who knows your name shows they truly are compassionate about their patients. I recommend this dispensary to anyone who has doubts about giving them a try!
November 11, 2016
Best medical dispensary in flagstaff! Super friendly staff and great overall selection. If you ever need any help just ask the staff, they are very knowledgable for new patients. Overall great place and a must revisit.
November 5, 2016
The perfect place for the nervous first time patient as well as the seasoned user
October 13, 2013
Excellent dispensary. Very friendly and helpful staff. Will keep getting my meds from here. Highly recommend.
October 22, 2013
Very helpful and friendly staff, good variety and quality. Will be returning
June 17, 2013
All I can say is WOW! I've had my med card in arizona for the last year and a half and it's so unbelievably refreshing to PURCHASE medicine not jump through loopholes like "donating" and stuff like that. I can admit to sometimes being arrogant about my knowledge of marijuana, I think I know everything and have seen everything. High Mountain Health literally changed my personal definition of "top shelf" turns out my previous understanding of top shelf is HMH's definition of tier 2-3! Great prices compared to other mmj facilities and they let you split strains however you want. Great staff, such a great experience, not worth going anywhere else in AZ let alone Flagstaff
January 5, 2016
Disappointed! Unfortunately I've witnessed rude behavior toward patients by the staff and the management just wants to make excuses. There are some truly great and compationate people working here, but the holier than thou attitude of some ruin it. Plus their product has gone down hill and pricing is high. Customer service training is a must for the facility.
October 27, 2013
Very impressed! I showed up as a new patient and within 15 minutes I had a friendly gal give me a brief tour and explain what they had to offer.
I've been to 7 different dispensaries now and this is the first one that had edibles in the form of a pure chocolate bar. Each edible also identified the strain used.
There were about 8 different strains of flowers and some strains I've been looking for like Mango Kush.
I hope a discount will be offered in the future for disabled veteran's. I will be back!
August 27, 2013
A great place with friendly staff and knowledgeable sales. The product is top shelf and the atmosphere is professional. THE place to go in norther Arizona!
November 8, 2016
This is an amazing place, positive energy and great vibes, as well as great staff, excellent products.
May 7, 2015
I have been to several AZ dispensaries and hands down High Mountain Health is my top choice. What makes a difference for me is excellent flowers, and after smoking their Purple Thai and Blueberry Cough I realize there really is a "top tier" in AZ pot. When I saw my "top shelf" products from another dispensary side by side with High Mountain Health top shelf products I reset my expectations from now on. Thanks a lot, and keep on growing.
January 24, 2014
Best in Flag. Very nice service. Kind to new, clueless people like myself. Locally owned and operated. Often gets busy, but mostly because they are so good and don't rush you through the buying process. The medicine is incredibly strong and smells like heaven. Good variety of product. Always at least one smiling face to greet you. If it was across town, if still go to them, but luckily they are right in my neighborhood. Recommend to anyone who wants a kind, welcoming place with great meds, I've already recommended them to all of my own friends.
September 10, 2013
wonderful staff. they are familiar with ourselves and our issues.
January 12, 2014
When I entered this dispensary for the first time, my first impression was how completely helpful and friendly everyone at High Mountain is. They freely offered informed and knowledgeable answers to any of the many questions my daughter and I had, and believe me, we had a lot of questions. The quality of the medicines that they offer are excellent. They also carry many tool for a variety of delivery methods for your medicine, including instructions and information on each method. Not only is the atmosphere awesome, but High Mountain is very clean and well maintained. Thanks to the staff at High Mountain for such a wonderful experience!
March 30, 2016
love it great pp!!l everyone is very friendly there !
October 27, 2013
i just moved to Flagstaff, and this place is wonderful! They are knowledgeable and professional.
October 27, 2013
Good atmosphere, good meds, nice employees, a model dispensary. Meds are a little expensive but it's understandable as its a dispensary.
June 26, 2019
It doesn’t have good deals, definitely spend way more here than another dispo but great product.