“This is a tough one for me because I think that this place has the absolutely best product I have seen in L.A.
Most of the staff is friendly and helpful but there are a few who just rub me the wrong way. There seems to be an air of arrogance here. I never feel like its okay for me to ask questions so it makes me feel stupid and uncomfortable. I tend to get short, one word answers to my questions as if I am bothering them by my asking. I have been here about 5 or 6 times because the product is superior however if this lack of concern for my needs continues I will have no choice but to go back to my previous shop.”
“Stop in about 2x a week, and with good reason. Carla, Veronica, Marissa, Ron, and Jose treat me exceptionally well, and the selection of products will make any ent grin with delight.
Throwing some more art/displays on the walls would be the biggest improvement this place could make.”