The team at Homegrown Oregon is deeply saddened by this! Customer service is always our number one priority and we take it very seriously when we hear things like this. Please feel free to call our store at your earliest convenience at 971-707-4101 to further explain the details of your experience so we can make this right and coach our staff to ensure that this will not happen again in the future. Thank you so much for taking the time to share your thoughts with us, we hope you will give us another shot at showing you what Homegrown Oregon Cannabis is all about! Sincerely, The HGO Crew.
“I will definitely be coming back, they have a great variety, plenty to choose from, the prices where good....the only thing I think they could improve on was customer relashonship, the customer service was okay, but they could have been way more friendly. ”
We are so sorry to hear that your customer service experience was lacking! We strive to deliver an exceptional experience for every customer, every time, and are sad to hear that we dropped the ball. We will discuss this with our staff and do our best to improve for the future! We look forward to seeing in the shop again soon so we can make this right! Thank you so much for your feedback, we sincerely appreciate it! Love, The HGO Crew!
“I love this store! I just used their delivery service today as I've got Muscular Dystrophy and rely on Cannabis for pain, spasticity, and fatigue. These guys always know exactly which product will work for what ails you. ”
We started delivery with patients like you in mind! We are SO excited to be able to offer this option, finally. Thank you so much for sharing your story! We look forward to helping you out again soon! Much love, The HGO Crew!