“Great place! The girl Laura who works there is awesome, very knowledgeable and provided great customer service. I was having issues with my Cartridge and I couldn't figure out wth was wrong with it so I finally gave up and took it in, the gal Laura helped me out and we figured it was (operator error) hahaha. If you haven't stopped by here check it out, it's a must if you want great product and customer service. ”
I'm so happy to hear Laura was able to fix the problem for you! We're glad you were pleased with our customer service and our products as well! Thank you for coming in and we hope to see you again soon! - HGO Crew
Thank you so much for your comments! We do our best to provide a top notch experience for every customer that comes in and it means so much to us that you've been pleased! We so look forward to seeing you back in the shop soon! Much love, The HGO Crew!
“Been a medical patient for a number of years. I went in to buy a few grams of a few different strains. EVERYTHING is prepackaged! Not even a scale to be seen! I asked the budtender to weigh it out and she was going to a different room!? I went ahead and bought 4 grams of 3 different strains and guess what! ALL 4 PREPACKAGED GRAMS WERE, on average, 2 POINTS LIGHT! THAT'S DAMN NEAR A GRAM SHORT BETWEEN 4 GRAMS! This is why I ask to have it weighed in front of me. Won't be back. Won't send anyone in. Don't really have much good to say about this place. The budtender seemed irritated that I didn't want to get ripped off. Now I know why. THEY RIPPED ME OFF! Absolutely will not support a business that doesn't care about the patient. ”
Hi there, I am very sorry about your experience. We care deeply about medical patients and all of our customers. If you read through our reviews one of the most positive things people say about our dispensary is how helpful and caring our staff is. We have a large medical clientele and do our best to always provide patients exactly what they need to improve their quality of life. We pre-package our product so that we can service people quickly. If a customer would prefer we weigh grams directly from our jars, we will do that as well. Our scales are calibrated by the Oregon Department of Agriculture and the sticker weight that is reflected on the package is the exact weight of the product. We will happily reweigh all of your grams for you and make things right if for any reason they were short. Please come back in and we will show you our weighing process and make sure that you are happy with all the product you received from us. I hope you will give us the opportunity to make this right. Please give us a call and let us know when you will be returning so we can take care of you. Thanks, Homegrown Oregon
“I know I already left a review about this place, but everytime I go in there it's even better than before.
BEST DISPENSARY IN SALEM!!!
Budtenders who know their stuff! Great products! Crazy fantastic prices (love those Friday sales!)!”