H.O.D. - Livernois is a safe, clean, enjoyable & stress free dispensary in southwest Detroit. All of the budtenders are very helpful and courteous. They have deals daily and offer a rewards program. Usually, I was accustom to an uneasy feeling when visiting different shops. I've been to dispensaries in California, the suburbs of Michigan, and Las Vegas, and the difference is awesome. Great budtenders, amazing product and a welcoming tone will maintain my loyalty for a long time to come. Check it out and just enjoy the environment.
I purchased (5) 1 gram concentrates from here which were all spoiled, old and unusable. They were all over 10 months old and obv not stored properly. Most of their products are like this so make sure you check your medication before buying. They have return policies listed for other products(flower) that you can’t make returns on. Nothing posted anywhere for concentrates but would not accept return. When bringing the condition of medication to the attention of the managers, I was lied to and given the run around for 10 days. I ended up talking to Jennica and Kass at the 8 mile location. They were the most unprofessional people(managers!) I have ever spoken with. **the third time I called in that 10 days I was hung up on by one of the above managers. I treated them with respect and remained calm the whole time. ****was then notified by corporate to contact them directly... did so via email and was told someone would be reaching out in a couple days. 9 days later, no reply to follow email and no follow up from anyone. This company obv has issues from the bottom all the way to the top. Ignored, lied to and hung up on.
I was the only person there. Yet even after being texted and told by order was ready I waited outside for what seemed like forever. Bud tender was not personable at all. So far, we are 0-2 for HOD locations.
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