DISPENSARY
RECREATIONAL
House of Dank Recreational Cannabis - Traverse City
Ratings and reviews of House of Dank Recreational Cannabis - Traverse City
(1 ratings / 37 reviews)
4.8
Quality
4.8
Service
4.8
Atmosphere
Reviews 1-24 of 37
July 15, 2025
This was my first visit to HOD after driving by several times over the years. When I entered, I immediately noticed how shut down and disconnected the staff was. There was one bud-tender with a guest and a couple of others walking around the office.
After nearly 10 minutes, someone finally offered to lend a hand. Unfortunately, she didn't provide any significant value. When I asked questions, she said she didn't know, and we would need to look up the answers on Google. So I just advised I'd figure it out.
When the original tender, who was busy, became available, she offered to support and did a good job of answering my questions, but I felt VERY rushed.
I'm currently in an exploratory stage where I'm constantly trying new items to learn what I like and what I don't. So I undoubtedly have more questions than someone with decades of experience. It just would have been nice to be greeted with a smile and an interest in creating a fantastic guest experience. It also would have been great if I didn't have to buy an entire ounce of the bud I wanted to 'try'. Hopefully, it's everything I'm looking for. :)
The invitation to leadership of HOD is to hire happy people who are passionate about their job, and then make every effort to keep them happy and engaged.
In the end, my experience was much like their parking, the staff, and overall vibe—lackluster. I would only go back if I were looking for something specific and they were the only ones who had it.
Dispensary response:
Hi! We apologize that your shopping experience didn't match up to standards. We would love to have you come shop with us again in hopes we can make your next in-store experience much better!
November 12, 2025
Top notch all around
Dispensary response:
A well-rounded five-star experience like this shows the team is doing everything right. From quality and service to the overall vibe, it sounds like every aspect met your expectations. Glad to hear your visit felt top notch from start to finish.
July 15, 2025
November 28, 2024
I came crossed an issue with an online order, a manufacturer mistake. They didn’t have to, but they took care of me very professionally and fixed the issue themselves. The staff is friendly and provides a very homey environment. 10/10 will always be highly recommended! Stop in and you will feel like family 🥰 We have been a long time customer, and will continue to be! We always send people to House of Dank, go see for yourself!
Dispensary response:
It’s fantastic to hear how the team went above and beyond to resolve the issue with your online order. That level of professionalism and care makes a huge difference and clearly demonstrates their commitment to customer satisfaction. It’s great that they’ve created such a welcoming environment where you feel like part of the family. Loyal customers like you are a testament to their dedication to providing top-notch service, and it’s awesome that you continue to recommend them. Thank you for sharing your experience—it's wonderful to hear how House of Dank has consistently met your expectations. Your support means a lot, and we’re sure others will benefit from hearing your positive feedback!
February 14, 2025
December 17, 2024
Love them truly use them always
Dispensary response:
It’s wonderful to hear how satisfied you are with the service and atmosphere at this location. Having a go-to place you trust for your needs makes all the difference, and it’s clear that they’ve earned your loyalty. It’s great that they consistently provide you with the quality service and products you’re looking for. Thanks for sharing such positive feedback; it’s always great to hear about reliable and trusted experiences!
February 14, 2025
November 23, 2024
Friendly, knowledgeable well organized staff.
Good prices, nice variety
Dispensary response:
It’s great to hear that the staff’s friendliness and knowledge have left such a positive impression. A well-organized and efficient team makes all the difference when it comes to having a smooth and enjoyable shopping experience. Additionally, the combination of good prices and a nice product variety is definitely a key factor in making it a top choice for customers. It’s evident that House of Dank strives to provide excellent service and value, ensuring every visit is worthwhile. Thank you for sharing your feedback! Your insight will surely help others seeking a quality dispensary experience.
February 14, 2025
August 31, 2024
Everyone is always so welcoming and helpful.
Dispensary response:
Thank you for the glowing review! We're thrilled you had a great experience.
September 25, 2024
May 9, 2024
Great service people
Dispensary response:
We appreciate the good feedback and thank you so much for supporting us. It means a lot to the staff to know that they are doing the right things. We hope that you are staying safe while enjoying your products.
May 21, 2024
April 16, 2024
Great online service. Always friendly and helpful service in store. Thx!
Dispensary response:
Thank you so much for this, our staff loves when we get some positive feedback!
May 21, 2024
January 3, 2024
I love it here this is my favorite place to shop
Dispensary response:
Knowing that House of Dank is your favorite place to shop is incredibly rewarding for our entire team. We strive to create an environment that keeps customers coming back, and your feedback confirms we’re succeeding. Your loyalty means a great deal to us. We look forward to continuing to provide excellent service and products for you.
July 16, 2025
January 5, 2024
Great products
Dispensary response:
Thank you for the glowing review! We're thrilled you had a great experience.
May 21, 2024
November 16, 2023
Overall good experience.
Good pricing
Awesome and friendly staff
Good product
Always in and out every time
Dispensary response:
Thank you for the fantastic five-star ratings across the board! We're thrilled to hear that you consistently had a great experience with us, including top-notch quality, excellent service, a welcoming atmosphere, and efficient service.
Providing great quality products, friendly service, and ensuring a smooth and quick experience are key elements of our commitment to customer satisfaction.
Your positive feedback is truly appreciated, and we're delighted to know that you consistently have a positive and efficient visit with us. If there's anything specific you'd like to see or any way we can further improve your experience, please feel free to share.
Thank you for choosing us! We're dedicated to continuing to offer exceptional service, quality products, and a welcoming environment during all your future visits!
November 16, 2023
June 29, 2023
The 4 for $49 vape deal is top notch for those like me who live paycheck to paycheck. And I love the variety of deals, variety of product and price, so friendly, was quick in and out no wait. If you're in town you must check it out!!
Dispensary response:
We take pride in offering a wide variety of deals, products, and price ranges to cater to different preferences and budgets. Our goal is to provide a friendly and efficient experience, ensuring minimal wait times for our valued customers. We appreciate your recommendation and look forward to serving you again soon!
July 14, 2023
August 15, 2023
HOD is my favorite place for some of the best deals in the state. Great atmosphere and helpful sales reps. Much thanks and Blessed Be HOD. Sincerely Israel P
Dispensary response:
It's fantastic to hear that House of Dank is your favorite place for great deals, a welcoming atmosphere, and helpful sales representatives. Your positive feedback is much appreciated. If you have any more thoughts to share or questions, feel free to let us know. Stay well and enjoy your experiences at HOD!
August 22, 2023
September 8, 2023
I like how fast I’m in and out, I love the deals and the employees. Overall good experience
Dispensary response:
It’s great to hear that the speed of service, deals, and our team all contributed to a positive experience at House of Dank. We understand how valuable quick and efficient visits are for our customers. Your feedback encourages us to keep delivering both great value and friendly service. We look forward to welcoming you back for many more satisfying visits!
July 16, 2025
August 13, 2023
Really great staff. And a lot of product to choose from. This is my go to store love it
Dispensary response:
It's wonderful to hear that you have a go-to store in House of Dank. A wide selection of products and helpful staff can definitely enhance your shopping experience. If you have any more feedback or questions in the future, feel free to reach out. Enjoy your continued visits to House of Dank!
August 15, 2023
July 23, 2023
Easy in and out - plenty of parking - if not come back in 15 minutes.
Lots of options - huge price swings - careful shopper should have no complaints.
Suggest trying to lookup purchase on Leafly or other site for specific traits.
Dispensary response:
it sounds like you had a positive experience at House of Dank! The convenience of quick service, ample parking, and a wide selection of options can make the shopping process enjoyable. It's great that you're recommending checking out purchases on platforms like Leafly to ensure you're getting the strains that match your preferences. If you have any questions or need further assistance, feel free to ask. Your feedback is appreciated!
August 15, 2023
September 5, 2023
Always friendly and very helping
Dispensary response:
Your feedback about our friendly and helpful team truly reflects the atmosphere House of Dank aims to create. Providing welcoming service is a priority for us, and it’s great to hear that it made your visit enjoyable. Your kind words encourage us to maintain this level of care consistently. We look forward to assisting you again in the future!
July 16, 2025
July 21, 2023
Very patient with me considering I had a mix up with payment options greatly appreciated thank you.
Dispensary response:
We are glad to hear that the staff at House of Dank were patient and understanding with your payment situation. Customer service like that can really make a difference. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your visits to House of Dank!
August 15, 2023
August 13, 2023
Great customer service!
Dispensary response:
We're glad to hear you had a great customer service experience at House of Dank! If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Enjoy your time at the dispensary!
August 15, 2023
July 29, 2023
HOD puts all others to shame. Great service
Dispensary response:
It's fantastic to hear that you've had such a positive experience at House of Dank! Their great service has clearly made an impression on you. If you ever need more information or assistance in the future, feel free to reach out. Enjoy your continued visits to House of Dank!
August 15, 2023
August 1, 2023
Good fast service
Dispensary response:
It sounds like you appreciate the efficient service at House of Dank. Quick and responsive service is always a plus, especially in a busy environment. If you have any questions or need further assistance, don't hesitate to let me know. Enjoy your future visits!
August 15, 2023
July 11, 2023
Great service!!
Dispensary response:
Your praise for the great service you received at House of Dank means a lot to our team. We strive to ensure every customer feels valued and supported. Feedback like yours encourages us to maintain this level of excellence. Looking forward to welcoming you back soon!
July 16, 2025
September 29, 2022
Looking back over Google and Weedmaps.. again today. Ryan at house of dank is a pathetic example of a manager. I'm disabled, single dad of little girls, stuck in Interlochen. 20mi radius. I offered a tip, or more money, you said against state law. Your female employee confirmed you lied. Like the other times I've been there. That's why I haven't since last year? Or earlier this year.. when you delivered to the same address you said no to. It's ok. Green Pharm in kalkaska and traverse City both had my back. That female employee bunk too. I'll pack it up for pick up later. Then we sold out of all that. Could of said no, or we don't want close to $250 from someone who hasn't been here in a year or so. It's ok guys. You're pathetic. You can't help it.
Dispensary response:
So sorry that you had a bad experience, we would like to hear more about it. Please reach out to our team at corporate@shophod.com.
October 14, 2022
October 13, 2022
awesome selection
Dispensary response:
It’s fantastic to hear that you appreciate the wide selection at House of Dank. Offering a diverse range of products is something we work hard to maintain for all our customers. Your positive feedback motivates us to keep expanding and improving our inventory. We look forward to your next visit!
July 16, 2025