Ratings and reviews of House of Dank Recreational Cannabis - Ypsilanti
(4 ratings / 45 reviews)
4.4
Quality
4.4
Service
4.4
Atmosphere
Reviews 1-24 of 45
June 25, 2025
First of all, I would like to say that I am basically satisfied with this dispensary.
However, there is one very big point that stops me from going to this dispensary as a loyal customer. I was not informed of the deals several times, so be careful and watch out!
With my last two orders, the entire amount was debited from my account and despite clarifying the case with the manager COURTNEY M.
She. ignores me and only made empty promises and has not taken care of it to this day.
Very very poor customer support and please don't let Courtney M advise or help you! Very, very, very sad, then another dispensary nearby will get my money in the future.
So please think carefully before you go shopping here!
Dispensary response:
We’re sorry to hear about your experience and the issues you’ve described regarding communication around deals and customer service. While we’re glad to know you’ve generally been satisfied with the dispensary, it’s disappointing that your recent visits did not meet expectations. Your feedback about repeated miscommunication and lack of resolution is taken seriously. For a more in-depth review of your situation, we encourage you to contact our team directly at Corporate@shophod.com so we can make this right. We value loyal customers like you and regret that your trust was impacted.
July 15, 2025
December 24, 2025
Top shelf products are dry as dust,... Price gouging on Christmas Eve,.. My usual dispensary closed so I tried this place, . Product was terrible and way over priced,.. My first time there, no discount or pre-roll like everywhere else offers,.. this place is by far the worst dispensary I have ever encountered. I will never go back!
August 19, 2025
Love this place good service knowledgeable employees feels like my spot only shop here ...j.smith
Dispensary response:
Thank you for shopping with House of Dank and leaving us a 5 star review! we're glad we could provide you with excellent service while you shopped! we're happy you continue to choose House of Dank for all your cannabis needs! be sure to check out our latest deals on weedmaps or @shophod.com !
November 11, 2025
August 19, 2025
Friendly service and great products
Dispensary response:
Thank you for shopping with House of Dank and leaving us a 5 star review! we're glad you had a great shopping experience! we hope you enjoyed all the great quality products you picked up! be sure to check out our latest deals on weedmaps or @shophod.com !
November 11, 2025
October 8, 2025
Amazing prices, plenty of selections to choose, friendly atmosphere.
Dispensary response:
Thank you for shopping with House of Dank and leaving us a 5 star review! we're glad you enjoyed shopping with us! we hope you continue to choose House of Dank for all your cannabis needs! be sure to check out our latest deals on weedmaps or @shophod.com !
November 11, 2025
August 9, 2025
Love the new location in garden city
10 8th are the best I've seen so far beats everyone's 8ths 100% love house of dank!!
Dispensary response:
Thank you for shopping with House of Dank and leaving us a 5 star review! we're glad to hear you're liking our Garden City location and the great quality products we have to offer! be sure to check out our latest deals on weedmaps or @shophod.com !
November 11, 2025
I order from this group every few months or so. Everything ive had of theirs has been very well received and rhat stabdard continues even now. All of it online makes the service that much more convenient and the drivers have always been pleasent on arrival.
Dispensary response:
It's wonderful to hear that your experiences with us have consistently met your expectations! The fact that the service has remained excellent and that the convenience of online ordering has made your experience even better is fantastic. Our team always strives to ensure smooth and pleasant interactions, both online and with our drivers, and it's great to know they've been up to par. Your continued trust means a lot, and we’re happy to keep delivering high-quality products that you enjoy. We appreciate your feedback and look forward to serving you again in the future!
February 14, 2025
August 9, 2025
My first time and my last. I didn’t like the location or the parking setup. With the exception of the heavy set white male, the rest of the staff was unfriendly and didn’t provide good customer service. Lastly the flower was subpar. I haven’t been to the location in Garden City but I would definitely recommend not going to the location in Ypsilanti.
Dispensary response:
Hi! We apologize that your shopping experience and what you purchased didn't match up to standards. We aim to provide excellent service to every customer who shops with us! We would love to know what product you purchased so that we can pass this feedback on to our team. Please email corporate@shophod.com to provide additional details. We hope the next shopping experience you have with us is worthy of 5 stars!
November 12, 2025
January 25, 2025
Sometimes they substitute on huge orders with something similar. I would prefer they ask first.
Dispensary response:
Thank you for your feedback! It’s great to hear that you had a positive experience with the service and atmosphere. The suggestion about being asked prior to substitutions is very helpful, and we can understand how that could improve the overall experience. Your insights are important, and we appreciate you taking the time to share them. If there’s anything else you'd like to see improved, feel free to let us know. We look forward to continuing to provide you with great service!
February 14, 2025
May 11, 2025
Great deals and friendly faces keep you coming back for more!
Dispensary response:
Appreciate you highlighting the consistent quality, service, and atmosphere at House of Dank. It’s great to know the deals and friendly team keep drawing you back. Thanks for sharing such positive energy with us!
July 15, 2025
January 6, 2025
New Year, New Prices.
Dispensary response:
Thank you for sharing your feedback! It's great to hear that you've noticed improvements in the quality and service, though we also appreciate the insight about the atmosphere and pricing changes. As we continue to adapt and grow, customer feedback like yours is crucial in helping us refine our offerings. If there are any specific aspects of the atmosphere you'd like to see improved, feel free to share your thoughts. We are always striving to provide the best experience possible. Looking forward to having you back and delivering an even better experience next time!
February 14, 2025
October 9, 2024
Everyone who works there is friendly and helpnlful. Great products.
Dispensary response:
Thank you for your wonderful feedback! We’re so glad to hear that our team made a positive impact with their friendliness and helpfulness. It’s also great to know you’re enjoying our products! Your support means a lot to us, and we look forward to providing you with more top-notch service and great products every time you visit. Thanks for being such an amazing customer!
November 27, 2024
August 2, 2024
Very friendly atmosphere love this place and the staff
Dispensary response:
Thank you for the fantastic review! We’re so happy to hear that you love the friendly atmosphere and our staff. Your five-star ratings for quality, service, and atmosphere truly mean a lot to us. We’re grateful for your support and can’t wait to continue providing you with great experiences every time you visit!
November 27, 2024
July 11, 2024
Good customer service
Dispensary response:
We’re so happy to hear that you had such a positive experience with us! It’s fantastic to know that our customer service, along with the quality of our products and the atmosphere, met your expectations. Your five-star ratings are a huge encouragement to our team, and we’re excited to continue providing you with great experiences every time you visit. Looking forward to seeing you again soon!
November 27, 2024
July 14, 2024
Love this place!
Dispensary response:
Thank you for the fantastic review! We’re so happy to hear that you love the friendly atmosphere and our staff. Your five-star ratings for quality, service, and atmosphere truly mean a lot to us. We’re grateful for your support and can’t wait to continue providing you with great experiences every time you visit!
November 27, 2024
January 14, 2024
I had an awesome time at House of dank very nice Help from the representative named Danny HOD in Ypsilanti Michigan
Dispensary response:
Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had such an awesome experience at House of Dank, especially with the help of our representative, Danny. Providing exceptional service is always our top priority, and it's wonderful to know that Danny made your visit memorable. We truly appreciate your support and hope to welcome you back to our Ypsilanti, Michigan location soon. Take care and enjoy your products!
May 21, 2024
March 3, 2024
fantastic staff and pricing
Dispensary response:
It’s great to hear that you had such a positive experience with our staff and pricing! We're glad our team was able to make a great impression, and we’re thrilled that you found our pricing to be on point. Your five-star ratings for quality, service, and atmosphere are truly appreciated, and we look forward to continuing to offer you top-notch service and great deals every time you visit!
November 27, 2024
Friendly and great service clean environment
Dispensary response:
We’re so glad to hear that you had a great experience with our friendly service and clean environment! Your five-star ratings for quality, service, and atmosphere are greatly appreciated. We strive to create the best experience for our customers, and it’s wonderful to know that we’re hitting the mark for you. Thanks for your support, and we look forward to seeing you again soon!
November 27, 2024
November 18, 2023
My experience of House of dank in Ypsilanti is just out of this world I have never had anything but the best customer service
Dispensary response:
Thank you so much for your fantastic five-star feedback!
We're thrilled to hear that your experience at House of Dank in Ypsilanti has been exceptional and that you've consistently received the best customer service. Providing outstanding service is a priority for us, and we're delighted that our team has continuously met your expectations.
Your feedback means a lot to us. If there's anything specific you appreciate about our customer service or any other suggestions you might have to further enhance your experiences, please feel free to share.
Thank you for choosing us and for your ongoing support. We're excited to continue providing you with top-notch service and ensuring that your visits to House of Dank remain exceptional!
Warm regards,
House of Dank
November 28, 2023
January 2, 2024
excellent
Dispensary response:
We're thrilled to hear that you had an excellent experience with us! Your five-star ratings for quality, service, and atmosphere are greatly appreciated. We’re committed to keeping up the great work and look forward to providing you with outstanding experiences every time you visit. Thanks for choosing us!
November 27, 2024
December 1, 2023
Really great dispo
Dispensary response:
Thank you so much for your fantastic feedback! 🌟🌟🌟🌟🌟 We're thrilled to hear that you had a wonderful experience at House of Dank, appreciating the top-notch quality, service, and atmosphere. Your positive review means a lot to us!
We're committed to maintaining that high standard of quality, service, and atmosphere during each visit you make. If there's anything specific that made your experience so enjoyable or anything else we can do to continue exceeding your expectations, please feel free to share. Your satisfaction is our priority, and we're excited to welcome you back to our great dispensary!
December 28, 2023
October 6, 2023
the staff was inviting and helped me get in and out quick
Dispensary response:
It's great to hear that you had a positive experience with the staff at House of Dank, and that they helped you quickly. Your five-star rating for quality, service, and atmosphere is a strong endorsement for this dispensary. If you have any more feedback or if there's anything specific that stood out to you during your visit, feel free to share it. Your insights can be valuable for others considering a visit to House of Dank.
October 10, 2023
July 29, 2023
This is pretty much the only dispensary I go to now. Good deals. Decent bud.
Dispensary response:
It sounds like you've found a reliable spot at House of Dank for your cannabis needs. Good deals and decent bud are important factors when choosing a dispensary. If you ever have any questions or need recommendations, feel free to ask. Enjoy your visits to House of Dank!
August 15, 2023
September 14, 2023
they always have a friendly staff and great deals
Dispensary response:
It’s awesome to hear that our friendly staff and great deals continue to impress you! We’re so glad you enjoy the overall experience, and your five-star ratings for quality, service, and atmosphere mean a lot to us. We’re grateful for your continued support and can’t wait to welcome you back for even more amazing deals and excellent service!
November 27, 2024