“The staff that works there does not know anything about the products that they sale. The customer service was horrible I will never ask anyone there for any information on any of the strains because they have none. Not to mention the prices are ridiculous and it's not worth the wait I would not recommend anyone going here and if your medical I would just stay away because they do not care about you it's all about the money now. I will never spend a dime there and I recommend no one/everyone to do the same. Was seriously a waste of time and a waste of my life”
I apologize for your less than optimal customer service experience. Please contact us at 702-331-6511 ext 101, we would like the opportunity to rectify your experience. Regarding the price changes, with the increase of state imposed taxes as of 7/1/17, we have worked very hard to maintain some of the lowest prices on the East Side. We are working diligently to ensure that our medical patients have faster processing time and some of the most exclusive, economically priced product in the Vegas market. I hear your frustration, most of our staff are medical patients themselves.
May I strongly encourage you to reach out to your local legislative branch about the tax rates that have been imposed on cultivation side of the cannabis industry, effecting both medical and recreational customers alike. Here is a link to get you started: https://www.leg.state.nv.us/general/feedback.cfm
“Thus place is a great place to buy. The customer service is great. Hoops helped us out a lot. He was very knowledgeable and patient with us and our questions. If you have any confusion or you have questions, ask for Hoops. All the employees seemed great, but Hoops was our budtender. ”