“This became my go to shop the day it opened due to their location right off the freeway and the fact they have the best shatter prices in the area. Service is always friendly and their selection is huge. ”
“I was in last night and undecided about what I wanted. My "bud tender" Jesse was very knowledgeable and showed me several strains I was interested in. He was able to answer my questions and I ended up leaving with two that I hadn't tried before. The shop was clean and well run, and prices are better than most other places. I'll be back for sure.”
“Super Kool people, great smoke and they know their bud! Outdoor gorilla glue is one of their sleeper smokes. I visit them a few times a week. Currently on the brown sugar cookies and the cookies and cream! Good dank! ”
“As an employee in the cannabis industry and an avid consumer, I like to check out new shops and what they have to offer in regards to customer service and product quality. I have visited the Beaverton location 3 times now (with new hope and an open - mind) and every time have left just slightly dissatisfied. The first visit was poor customer service, as if the bud tender was perturbed by my questioning. The second visit left me with a gram of GG#4 concentrate that was coated in a funky white powdery color from maybe the silicone container. This left me wondering if the oil had been an older product or just poor quality. Regardless, it was not charming to the eye; however, the oil was effective in potency. Finally, tonight I visited for a third time, and again left dissatisfied. The gram of bud I requested was nothing more than .3 of the gram in stem and the rest of the product was leafy. It was not the end of the jar or poorly trimmed buds , again it was poor customer service and the bus tenders lack of interaction with the customer. Overall, I won't visit this location again.
Not to mention the numerous phone calls I have attempted to make about when they would restock a specific topical. Each time, the same vague answer. Which, again, I work in the industry myself, and know restocking can be fickle. However, with better customer service, my questions could be answered more clearly. ”
Our motto in the shop is "the customer is always right" so I will assume what you are mostly saying is true. I will agree that silicon pucks leave residue but we have changed to a different packaging type so in the future, this issue will not exist...As for the customer service, I will assume our employees have "off" moments but it certainly is not the norm for any of our shops as you can read by our history of reviews. Lastly, a stem weighing .3grams on a gram of flower is very rare. Most stems maybe weigh .1gram (and I have weighted many stems) so next time ask the budtender to "trim" down the flower...We do that regularly as part of our service. Since we buy bags already weighed and sealed, we can only control that factor once it hits the sales floor.