“There product is always so high quality but depending on the bud tender you can get some serious attitude. They're always have crazy fire sales and there's lots of parking. This is my neighborhood quick stop shop.”
Hopefully some of the attitude issues have gotten better OlSippy! We have made some changes in our staff and are re-training where needed. We are always striving to improve and appreciate the feedback!
@troyp, yes, we're a very popular shop. We're sorry if that doesn't work well for you, but we can't argue with success. We are working on ways to speed things up for you as best we can, but we are a high volume store due to prices, selection, and quality.
“I've been here twice now and walked away extremely impressed with the service on both occasions. I would feel comfortable bringing my mom here. Super clean shop, staff is exceptionally courteous and easy to talk to. Tyler is top notch at what he does and it's obvious that he has a genuine passion for his work. I never felt like I was being talked into a strain I wasn't interested in, and both the suggestions were better than what I went in for. I never caught the name of the person that helped me the second time I visited, but he was equally helpful despite the insane rush they were going through. On top of the awesome service, I ended up with some of the tastiest grass I've encountered in awhile. Many thanks to the folks that run this place!”
“I love Kaleafa! When weed became legal I shopped several different dispensaries & found a couple that I liked well enough. A friend mentioned Kaleafa to me, so I checked it out. I haven't shopped anywhere else since. The selection, quality & prices are excellent. The entire staff, from the front desk to the budtenders are very friendly & knowledgeable. No matter how busy the shop is, they're patient & happy to take the time to recommend strains that have the attributes you're looking for. I love this shop & will continue to be a happy client.”
“First off, the guys working there were very personable. I called in before hand and they were able to direct me accordingly. They got all the best strains, they got deals and special sales for days of the week. It's awesome! Jake helped me get the best products to suite my needs. I recommend this place for anyone that is looking for a dispensary that separates itself from the rest. Great business model! ”
“I love this place! I love the welcoming environment and the kick-ass staff that always gets me exactly what I need so I can leave with a huge grin on my face, not to mention the awesome product/prices! Always top shelf flower/concentrates. Overall best dispensary, I don't plan on ever going anywhere else!”
“I've had a mixed bag of experiences here. I've walked away with several nice strains and good customer service experiences. Unfortunately, my most recent visit was really weak sauce in my opinion.
Roughly 8-10 people in line with 1 yes 1 bud tender. It was about 20-25 before I walked out.
The budtender was clearly overwhelmed but trying to keep it professional. There were at least four other bud tenders there making small talk with each other in the back room with no guests.
He was speaking outwardly to the guests about the fact he wasn't getting help and it seemed weird. Super weird vibes. Not to mention the customer frustration as all these people who visibly worked let their fellow co worker flounder with a relentlessly long line.
I work in retail and they broke so many 101 rules. I realize they are just getting started however they need more professional management as any owner would have cringed at what was going on in there. It didn't seem like anyone cared either.
I definitely will try again. I've had the best experiences there earlier on. This was closer to 9. It felt like extracurricular partying was going on and folks weren't even concerned about the business
And last but not least I picked a strain based on the last experience I had with it and the quality this time was really poor. It seems like it had been around for a minute. Shame on me for just ordering and not peeping my first.
I'll be back but man I hope it goes better.
“EPIC! Top shelf bud for well prices, Excellent CS. I was tempted to not share, and keep this one of the best kept secrets for Cannabis in SE PDX. Cause the only negative thing I can say, and this is the fault of other consumer's, is there is often a wait to get in. They always have 4-6 busy budtenders who rock. They use gloves or tongs (no dirty hands that handle cash and bud) and they keep people from getting nose hairs in the jars. Plus they honor Vets w/a discount. As well as all the other promos. The owner runs a top notch shop. I pass several other dispensarys in the area that are closer some claim to have a larger selection, but other shops 'well' bud (cheap buzz bud) is either popcorn or dry and schawg bud. The occasional 'well bud' has always been excellent even at a value price. I've seen similar value bud sold as top shelf bud in other shops. I also love that they offer both outdoor and indoor and at different prices, some shops they just sell the strain and your never sure. So always worth the wait as well as the drive. So pay it forward and tell a friend. Remember that tippin' is not just for Cows. No affiliation with anyone related to Kaleaf, I just have a deep appreciation for excellent deals with service (and will bitchabout bad service).
“This location was clean, professional and we'll stocked. When I arrived, I was warmly greeted and immediately offered help. When I asked for some time to browse, I was left alone until I looked up from their selection. No one was pushy, and when I asked for suggestions based on my nerds, I was respected and no one pushed the expensive or sale product, just what works for for me. Also, the prices are post tax, so you pay no more than list price. They also have a punch card where you earn $10 off after spending $100/10 punches (I have 3 punches for buying a $30 1/8th). They have their stuff together! Look forward to coming back.”