“Hey, you guys are honestly a really good place to come but lately u guys have been rude and when I call to ask about if u have a strain I get told something then call the next day as told and someone gives me attitude and then rudley says they don't know anything so they can't help and the CHERRY on top was the other day I called to see if they you have this one strain that I love because it helps a lot with my nerve damage and with my L2 L3 back surgeries and I asked the person on the phone if this strain was availability and if they had an half ounce of it for me to come get. I get told yes it's here come on down n I told her I live in chilliwack please make sure you have it and double checks wit a bit of attitude says yes again... I drive a hour n half down to The store to just find out that there isn't any and that they havnt had it for 2 days and the girl that told me to come down didn't once apologize propert all she had to say to me oh I'm sorry I checked the wrong type wit a smirk on her face almost like happy I drove all way down and didn't get it. Very disappointed. I left an dispensary to come to Kaurna cuz I heard good things from friends.... Now I'm second guessing it and i have a half ounce every 2-3 days a very good customer to you guys. Very very disappointed ”
“I bought some death star a few days ago. After rolling it into a joint I noticed that the joint wouldn't stay lit. The weed was really harsh, and the ash was dark and it had a horrible after taste. I feel like she weed wasn't flushed properly because I've been feeling a bit ill this morning and my throat hurts a lot. The reason why I use dispensaries is to avoid these kinds of things. So it sucks when you pay top dollar for a products and get worse quality then the streets. I think management needs to start sending its products to a lab before selling to the public. This kind of stuff is unacceptable”
“Karuna is one of my favorite dispensaries. Selection and quality are quite good. They offer daily deals. The limitations on the deals are getting ridculous. On the force fryday I finally get a decent discount ball of 25%..
I pick an $11. sativa and am then informed that $11 strains only get a 20% discount so I changed for a $10 strain and got the discount. So only $9. & $10 strains get promo pricing.
PLEASE BE CLEAR BABOUT RESTRICTIONS of the daily feal. It seems like they dont really want too discount anything anymore.”
We are very sorry our staff member didn't inform you that with the $12 strains ALL discounts apply. (ur %25 could've been redeemed on a 412 strain). pls mention ur post and we will make right. Even with all the rising costs, we try to discount as much as we can, sorry you are not happy with our discount program.
“Strains are classified uniquely, ie. typical indica are now hybrids, sativa as indica, etc., so do your research on strains before going here. No one was at the front desk monitoring security, patient entry or verifying information. Medicine looked crushed, dried and not good quality. Gloves weren't changed between patients allowing for medicine cross contamination. The staff were business and friendly enough. I wouldn't recommend this location.”
“Karuna has really got their act together as of late and I now give them most (80%) of my health business. Their stuff for the price and along with ginormous selection is nearly unmatched in the mail order sector.
I cannot speak for atmosphere but I never ran into "arseholes" over the phone who would make me feel pressured or what not but I got lied to many times a while ago. I can only assume they go through a lot of staff but it's on the upwards trend type... I encourage them by buying as much from them as my body and wallet will allow.
Product quality I find is top notch, even the cheaper stuff is decent quality... compared to other clubs with budget stuff... they are the caviar of budget. I need lots of cons, Karuna can supply me at a cost that won't leave me playing thumbs wrestling against myself or play the same old video games over and over again, for months on end.
I use multiple compassion clubs to treat my multiple sclerosis and Karuna is my numero uno. Hail Karuna for I don't need to sacrifice money for health.... anymore!!
However, like in anything, the more you pay the better the quality and I did have some of the more expensive stuff. I cannot speak for flower nor hashes since smoking 3-5g a day is too much for lil ole me... so dabs it is.
I only took off one star off service because I would prefer they used CanadaPost XpressPost (Or at least FedEx), as they deliver to my door at expected times and just overall easier to deal with.”
“My partner and I went to Karuna for the first time today. The staff were extremely friendly and welcoming. They walked us through all the different features of the week and how everything works. The staff are knowledgeable and honest, which isn't always the case at other clinics. They had the strain I wanted and ended up leaving with another on impulse after much chatting. Looking forward to returning.
“Good location, but my most recent order I got 3 strains all by Sunset grower -- and they all are not flusher properly, and do not burn properly.
A perfectly rolled joint should not go out 10 times while puffing on it.
I will not order anything grown by Sunset growers again. ”