The quality is almost always great. But when you have a product issue, it can be complicated. (Tru is the best on this aspect so far.) Most of the staff is friendly and knowledgeable. The head manager, I believe it’s a woman IF she’s still there, is horrible. I’ve seen her personally be rude and nasty to a patient for zero reason. I was on the phone with my sibling, could hear everything, and she was extremely unprofessional. I want to use this location for the other excellent budtenders, but I’m always filled with anxiety at the thought of dealing with her. And I’ve heard the same story from patients in the waiting rooms of other dispensaries. I’ll use Stuart until they can set things right in management.