“I recently went to Light Shade Labs, Havana location. They offer a veterans discount. I took in appropriate paperwork proving I am indeed a vet with an honorable discharge. That wasn't good enough for them, they said I need an ID and they refused to honor their vet discount. I'm boycotting this company and I encourage all vets to do the same. Their product is decent and decently priced but their policy and management needs rearranged.”
StickyNick56. First We like to thank you for leaving a review regarding your concerns with us. We apologize for the inconvenience you experienced while shopping with us. Unfortunately we have very strict rules regarding Identification cards that we can accept, and it is very unfortunate that it affected you negatively. Once again we do apologize for the inconvenience and hope that one day you will choose to shop with Lightshade again. Have a great day
Maculucky86. Thank you for shopping with us and leaving a review! We apologize for any inconvenience with your purchase. We do our best to accept all credit cards but unfortunately our readers have difficulty. We hope you decide to shop with us again soon!