“I was searching for a speciic strain to buy my girlfriend. She wanted a specific strain to help with her pain. I called the store to ask about a strain it said they carried online. A staff member answered the phone and when i asked about the strain she proceeded to tell me i had called the wrong lovation and swore at me. It is unnacceptable to treat people who really need this medicine in such a degrading manner. I wont be coming back to this location and probably not back lightshade again.”
Zachmorris94, It's disappointing to see a review like this and I apologize for the rude behavior you experienced. I assure you that Lightshade does not support this behavior nor does this sound like any existing employees. I will certainly have a talk with my staff and assure you this will never happen again. We have many products great for pain relief and would love to help you out next time. Again we apologize and appreciate the review.
“Great bud tenders, They always ask, " So what are you looking for today? Flower, edibles, or concentrates? Always straight to the point and in and out service. Everyone is very well educated on strains, topicals, and all the new innovated cannabis products a great team here at Havana. Thanks We'll keep on Medicating!!!”
Thank you so much for the wonderful review, Deeppurple89. We pride ourselves on our knowledgeable and customer service oriented staff. We are so happy to hear that you enjoyed your visit and we hope to see you again soon!
We are so glad to hear that you enjoyed your visit, GodsVeryOwn! We pride ourselves in our exceptional staff that goes above and beyond to provide excellent customer service! Please stop by and see us again soon!
We are so glad to hear that we outshine the competition in your eyes, FaceEater13! At Lightshade we always try to provide our customers with the highest quality buds possible and the best prices around! Please stop by and see us again soon!
We are so happy to hear that we have been able to provide you an exceptional shopping experience, kbiven3rd! It is always our goal to provide the highest quality buds for the best possible price! Please stop by and see us again soon!