We are so thrilled to hear that you love our Blueberry Diesel and our Lavender Jones, howard1994! They are both in-house strains that we grow for our valued customers with extra love and care! Please stop by to see us again soon!
“I will start by saying i love lightshade on holly this lightshade not so much the staff are unwelcoming and not happy at all. I bought two joints and they where good but the PENNY JOINTS ARE TRIMMING LEAFS NOT BUD and it kinda made me a lil sick aswell tasted horrible this disapoints me and kinda hurts my feelings. The store layout is cool but i will not be returning after this last visit. I recomend lightshade on holly they use bud in thier penny joints. I WOULD NOT RECOMEND THIS PLACE FOR THEIR PENNY JOINTS but their bud is fine.”
ThorMagnus, my name is Heather Tung and I am the Assistant Manager of the Lightshade Havana location. I was extremely saddened after reading your review, not only because you were dissatisfied with your bud, but especially because our customer service did not hold up to the high expectations we have to provide each and every customer with an exceptional shopping experience. To help familiarize you with our packaging process, we actually receive all of our bud and joints from the same grow and packagers who use the same packaging and joint rolling procedures at every location in order to assure product consistency across all of our several stores. Therefore, it is highly unusual and out of the ordinary that you would receive a joint that was filled with bud with less quality than those that you received at the Holly location. I am extremely disappointed to read your review because you were dissatisfied with our bud and our customer service, and if you come in again and ask for me directly, I would be more than happy to help you personally to find a product that will leave you satisfied. We hope to see you again soon so we can help address your issue!
“This is my go to cannabis shop. This location is convenient for me. The staff is friendly, knowledgeable and easy going. Most importantly the bud is 👌🏼👌🏼👌🏼 excellent! This is one dispensary that I'll always go to.”