“Horrible customer service! Poorly trimmed prepack flower. Seed infested tangerine pre pack flower. First time there and was extremely disappointed. I got three stealth sticks and two of them were duds. The person on the phone would not allow me to speak to a manager and said she was busy all day doing interviews. I left my number and she never called me back. I showed up this morning to be turned away, because there wasn't a manager to help me. Bunch of fakes smiles and unspoken we don't cares. They will do everything they can to set you up as a member. Don't do it! You will be stuck in a membership for a month at this place due to state law. Medical patients beware. Do not attend this establishment! Also there top shelf blue dream is subpar at best. I will make it my life's mission to inform everyone I can not to ever visit this or any other livwell establishment. No need to reply manager there is nothing you can do to get my business back! And to think I was about to set up my extended plant count here. PFFFFFT!!!”
We're sorry to hear that your experience did not meet expectations. If you could please email firstname.lastname@example.org with photos of the products in question along with a copy of your receipt (if possible, otherwise please let us know the approximate time and date of your purchase) we will investigate this issue immediately and determine an appropriate resolution.
In your email, please include the names of any and all staff members who worked with you during your visit so that we may discuss this situation with them. We will take all necessary disciplinary measures to ensure these issues do not recur.