“I had a great visit with a welcome greeting right off the bat. I had Nate and Mauro as cashiers. Nate was friendly and attentive and Mauro was coaching him as we went. Thank you for your exceptional customer service.”
We're very sorry to hear that the products you purchased didn't meet expectations. We would appreciate the opportunity to learn more about this issue so that we can try to improve ourselves in the future. If you could please email us at email@example.com with more information about your purchase, including the names of the products and a copy of your receipt if possible, we will investigate these issues and determine an appropriate resolution. We look forward to hearing from you.
“I love the Livwell on Broadway, the staff is very friendly and knowledgeable about cannabis. I had the ability to meet with Mauro P tonight and he was thoughtful and delightful to talk with. (I probably told him way more than he wanted to hear sorry!!) This is a great location I hope to continue to be a customer. p.s. love the Stranger Things Decore it was perfect. Cheers ”
We're very sorry to hear about the situation you've described. If you could please email us at firstname.lastname@example.org with more information, including the name(s) of any staff with whom you interacted, we will follow up with the store to investigate this issue to make sure it doesn't happen again. We appreciate the feedback, and look forward to hearing from you.
“Great shop with good bud! Budtenders are willing to help and answer questions and suggest new product, (got a little pushy on some new stuff once, but I was glad they did, good stuff!). Sometimes they can have some different strains than you are used to, but have all been good. I had to ask one of the tenders one time to grab some gloves, because he would not stop fondling his chopsticks (used to pick out your bud) on the "product end". He didn't really seem to realize at all what I was getting at, but did not mind gloving up and picking the bud by hand.”
Thank you so much for taking the time to leave us such a thoughtful review! We really appreciate the feedback, and we'll be sure to follow up with the store about the points you've raised. We look forward to your next visit.