“I am a frequent shopper here thanks to the quality, the excellent specials, and a great rewards system. The shop itself is well set up and everyone is ultra-friendly. The receptionists and security make you feel welcome as soon as you enter the building. The parking lot is well lit and easy to access. The location is convenient from I-15, 1-215, and the Las Vegas strip, yet still easy for a local to get to using surface streets.
I definitely recommend this place to locals and tourists for the location and the experience.
I went in to purchase a Pax pod that I thought was on special, but the brand was misprinted on Leafly. Although they could not offer me the full special, they did apologize profusely and offered me another deal. That speaks volumes about the good customer service there. In my experience, they do right by their customers and really do put their customers first.
My one complaint is the hit or miss knowledge of the budtenders. This is not uncommon at any dispensary, but the really outstanding ones at Medizin are above and beyond wonderful. When I get a budtender who really doesn't know their stuff, it's a little bit of a shock. The upside is they are all super customer service focused otherwise.”