“I'm going to second another reviewer who said they need an express line. I have called ahead to place my order, as they suggest, and I still have to wait behind someone who is asking a bunch of questions. I've waited nearly an hour at this place during the very busy times.
The prices are compatible to other dispensaries in the city and so are their special sales. They offer a "loyalty discount" if you keep buying from them. The only thing that some other dispensaries have on Moca is a quantity discount. It'd be really nice to get a discount for us quantity shoppers.
While the selection is top-notch, they have omitted products based on their own tastes. One such item I really wish they would carry is shake -- I prefer to smoke my herb with herbs so it's slow and steady. I've been wasting a lot of good flower because they don't have shake.
It would be nice if they somehow figured out which budtenders' recommendations are best for certain ailments. For example, one of the women really knows her stuff when it comes to strains for pain. Another, one of the guys, provides great recommendations for uplifting/mood improving strains. Not every person needs to be perfect for every condition, but it'd be cool if they would self-identify who is most knowledgeable in specific areas.
Overall, this is a really nice space with great bud tenders. They still have kinks to work out, but it seems they keep improving (I've been a patient for almost a year and have noticed how they have made their processes better). For one of the largest selections, it's worth it for me to drive past other (closer) dispensaries to shop at Moca. I highly recommend this place. ”
“I've been going to MOCA since December and there's no way you can get me to sign on to a different dispensory (maybe a year or two of free product would do it). The crew at MOCA always takes care of me. They all take the time to really know what my preferences are so whenever I come in they immediately know what product to tell me about and what upcoming promotions I'll be interested in. And they all know their product inside and out if I have any questions. Danny, the head honcho, even does his best to get specific things in stock that I like. I''m sure he gets tons of requests, and he has to focus on the big picture of overall sales, but he is always willing to try and accommodate his patients as best as he can. They have great sales too. Overall, it's a great store with top notch product, an abundance of selections, and staff that truly creates relationships beyond the norm with their customers.”
“They are knowledgeable and keep the best product selection in the city. D33 only has a dozen strains. They told me it was because they only carry the best but MOCA has the same strains and over 30 more. Most importantly, MOCA takes the time to listen and help me find the best medicine. Thank you MOCA!”
“If you want excellent care, the best advice and guidance through the miriad of everything that's out there, this is the perfect dispensary for you! No matter what your experience level, the staff will help you with every question and every issue. From choosing the right strains to processing paperwork, they do it all and they do it very well. They have a huge selection and are very rarely out of stock on popular items. Prices are competitive and they often have great bundles. If you're searching for a dispensary where compassion comes first, where you are treated like a human being instead of just another customer, you will love this place!”
“Work great for me being right in the city , staff is knowledgeable of their products and the best part is that, if The product, I always use isn't in stock, they call me and put, it aside when it comes in. That's love ”
“The staff here can be good depending on who is your budtender. I was a patient here for a year.( because they were the closet downtown) They never have specials and claim to be top shelf only. You will pay top dollar for the same products that is sold else where. Do your research!! Chicago Dispensaries use the same Cultivators in return you get the same product. MOCA is not top shelf, they chose to sell product with high profit margins which restrict a patient's ability to make his or her own decision on what's best for them. Hopefully since the market has opened up with more competitors MOCA will lower their prices and learn to market them selves more. ”
“Good dispensary for anyone near the wicker park/Logan square area. Lots of edibles, concentrates, flower choices etc.
One improvement they can use is the waiting process. When someone knows what product they want to buy they don't want to wait behind someone who is talking to the budtender for 20 min. Express checkout line perhaps? Nonetheless top notch products and staff is chill. ”