“Wow, what a classy place. Professional from the second I walked thru the door until I left about 30 minutes later! New to Eugene and everyone at Moss Crossing made me feel like an old friend. Purchased some Crater Lake that was absolutely amazing, as well as a few pre rolls. Going back ASAP, can't wait!”
“As a long time patient and a former bud tender, I believe the Atmosphere could be greatly improved if the staff acknowledged customers as they come in the door. A nice sales floor. I called before and was told there was 3 types of pre rolls available. But when I arrived, I Was told up front they were out but instead for first time visit that I could have 15% off anything in the store even if it was on sale. After standing around for about 10 minutes unacknowledged, a budtender called up a gentleman who offered to let me go first. I asked the budtender about the first time patient deal and she said she just absoltuly couldn't do that for me. I told her what I was interested in and that that's what I was told by the receptionist but she just shrugged and said sorry, so I left...I still haven't gotten to try or even smell any herbs because the prices seemed pretty high to me. I walked down there after having a major surgery thinking it would be worth it, but I left feeling upset and awkward because of how I was treated... I don't see myself returning here especially if there is no consistency with what I am told on the phone or in person. Bummer!”
We are so sorry you had a bad experience Blazingbee. Your visit seems very out of the norm from our other customers. We always have many more than 3 pre-roll strains available, and our 15% off discount applies to everything on our menu, including our budget $7 strains. The only exception to this rule was 4/20 when we were unable to apply the 15% off to the already deeply discounted 4/20 menu, but our entire staff knew this was the case, so we'd love to get to the bottom of this miscommunication. Please e-mail firstname.lastname@example.org and we'll set up a time to get you your first-time discount & free medical gift and to show you what Moss Crossing truly is all about! Thank you.