“I have been ordering from here for at least 1 year almost 2 years. Tonight was the worst service I have ever had. For the past 4 orders they have been out of various concentrates. Tonight I ordered some Diamond but they were out, so I tried to get Jupiter, which was also out. So finally ended up with some E. T. and some Sour Diesel concentrate.
When the order got here it was wrong; they had sent flowers instead of concentrates. Miscommunications happen, no big deal right? It has happened with them before but was handled much smoother last time. The driver called the lady who packed my order she was automatically rude with him (I could over hear her as I was sitting next to him). He put me on the phone with her, and right away she was rude with me too.
I have never been so upset and felt as worthless as a customer. I was shaking and had tears in my eyes. I do not appreciate being talked to in an aggressive voice, especially when I have been a loyal client for awhile. They even wanted to charge me a 5 dollar delivery fee for fixing my order. In the end they did bring me the correct order, but I will not be back. I don't understand what happened to the service here but she left a bad taste in my mouth after already having trouble ordering the last 4 times out of 5.
The driver was super nice and very apologetic.
Thanks but no thanks. I don't like being treated like crap.”