“I was visiting Denver from out of state when I came across this dispensary downtown. I had a great visit! The store was very clean and maintained, super cool atmosphere, and fantastic customer service. I got 1 g of GRiZ and a Mile High Mint bar that blew me away. My budtender even hooked me up with a free Lemon Kush birthday joint for turning 21 and being new to Denver. Thanks Native Roots!”
“Service is excellent. Atmosphere is excellent. Had several strains available, however they were heavy on indica and light on the sativa. But, they did have a good pre-rolled option. Would definitely recommend based on the atmosphere and service. ”
“Got here late in the evening as it was one of the few dispensaries still open close by to my hotel. Once I finally got to the counter, was kinda disappointed with the lack of choices as I was looking for a gram of indica bud to cap of the night, which they don't have any available. I wanted to look around the shop a little bit more but the budtender told me each counter had the same stuff on it, so in reality there's nothing much to see than what you have in front of you. Was planning to buy a Pax 3 but the their retail markup was at least $50 more after taxes. You'll get a feeling you're being rushed even if there's no one in line. Ended up buying an indica preroll joint, which I was hesitant to get since most of them were made of shakes anyway. A few days after I came back hoping the shop would redeem itself, this time I was just casually asking for some bud with some good distinct color to showcase and send over to my friends, only to get some unwarranted comments from a budtender that it wasn't the color that dictates potency. Duh? Not everyone that comes to your shop are innocent tourists. For a place that's downtown at the 16th Street Mall, this was a disappointment, not to mention overpriced.”
Thank you for taking your time to shop with us at Native Roots and to leave a review. We truly appreciate the feedback and have shared your thoughts with our retail team. We would love to have you back to work with our Store Manager Jimmy so he can best take care of you! Also, we actually use flower for our joints and none of them are rolled with shake! Hope to see you again soon and show you the true Native Roots experience.
“If I could give service zero stars I would. My first question when getting to the counter was a typical one, “Is there anything that you recommend?” The budtender (who was likely in management seeing as he was wearing a key badge) responded with nothing more than a stern “No.” I was literally speechless. I then asked if they had any flower menus for me to view and again he responded with “no” and then pulled up his 8 flower displays. Any question I asked was answered with minimal information. Potency was extremely low testing no higher than 21 and change. I overheard the group next to me ask “why is your potency so low compared to everyone else?” The answer he got was that “their grows are too large to produce high quality flower”. I wanted to walk out on the spot, but instead bought a joint for $9 only to realize later it was only a half gram joint. Jokes on me, right?”
Thanks for taking your time to shop with us and to leave a review! I'd like to apologize on behalf of the Native Fam for your experience. We pride ourselves on a concierge style of customer service and would love the opportunity to make things right. Please feel free to call the shop and speak with our store manager Jimmy so he can best take care of you on your next visit.
“I knew this place was over priced before walking in and kept that in mind. However, my sister and I walked in and both went to different budtenders. Mine wasn't bad. Hers was. didn't speak to her about pricing or anything and rushed her. wrang her up before telling her the total. Even after asking to wait. ”
Hey there, thank you for taking your time to shop with us at Native Roots Denver! I'd like to apologize for your service. We pride ourselves on a concierge style of service and would love to make this right. Please feel free to speak to our store manager Jimmy upon your next visit so we can best take care of you!