“Well I hope someone from the dispensary sees this! this was my first time. This place is clean, the process is fast, however the staff (at least the lady that helped me) are grossly undereducated about their product!!!! I came in for the $80 1/2oz deal; I asked if I was allowed to look at my phone to research the strains on Leafly. I was told no, I asked her to look it up for me because I wanted to see the negative effects because she didnt know what they were. I further explained the particular effects I NEED TO AVOiD. She looked up a particular strain and although she seemed to have never used Leafly before, she read off the information and I decided to get the strain. I come home, look up the strain myself and it is not even close to the information this lady provided. This strain has ALL the side effects I need to avoid! Now Im out over $80, I have tree I Cant use, and Im very unhappy. I will go back again as everyone deserves a second chance, but I think the staff need to be more knowledgeable!”
“New bluster packaging is the WORST! As a patient, I do not want to have to fight to open this pointless packaging, especially when the staple ends up pricking me in the finger! Not okay! You can surely fit a gram & a half in one vial tiny vial when NOW a gram & a half of concentrate takes up the entire bag!! When making a large purchase, I don't need two bags full of product when it used to fit in ONE. You're wasting time, money and creating more unnecessary tasks for your staff and your patients.
Please discuss the impact you're creating for the environment, as well as hassle you create for your patients before you order packaging that your staff and demographic loathe. Going forward, I will only be purchasing items that are NOT in a blister package & will recommend others to do so as well until it's fixed or packaged a safer way. ”