Samantha was Ah-Maz-Ing! I ordered through Leafly. One strain I selected was not available. She called me to ask if I wanted a substitute and offered to give me options. I asked if she had the time to go through her suggestions and she said that she absolutely did and that there was no rush. Did I mention it was Green Wednesday? Anyway, she the took time to talk. I arrived to the shop and was shocked to see the parking lot was full. Turns out, Samantha was busy, but never let on. I love, LOVE great customer service and Samantha provided the best. I usually get the deals, typically the popcorn buds, (something else I absolutely love - great deals!), so the pot isn't usually very "pretty" to look at, but the quality of most of the pot I've tried is pretty good. I'll be back.