“Let's be honest for a second. Often times when someone writes a review, they don't take it seriously. I'm writing my review today because I believe this company deserves it.
There is nothing I hate more than trying to resolve an issue, only for an employee to get defensive and not truly listen to me and my concerns as an educated consumer.
This is not that company, they get my return business because of how they have tried to resolve ANY issue. They listen to me and are comfortable with explaining their thinking without making me feel uncomfortable in the process, which in turn just makes me feel more welcome.
That's all I personally can ask for in a dispensary.
If I have an issue or problem and they resolve it well, I'd much rather be a return customer because they've let me know that if I have another problem they'll try their best to resolve it.
Most of the employees and their manager Dan, know me by name and ask about how my life is going, what I'm up to and most importantly laugh at my jokes.”