“I felt so cared about by the staff, who are very knowledgeable. I've had a great experience each time I go here and the products are great. My only slight change I'd like to see would be for the edibles to come down in price, as they have become my favorite items for the discretion factor.”
“These guys are the best in the state all around. Real, local grown flower so you know what you are getting. Menu updated often. True professionals. Beware of the illegal sellers, you never no what you are getting. These guys are for real.”
“My problem is how small the buds are. Im not sure if they are using all the big buds on edibles or not but they are definitely not selling them like they did when they first opened. In my opinion it appears to be a lot of the popcorn buds that are being sold as flower. ATG in Salem ONLY gives you healthy big buds. Maybe thats why they aren't selling edibles yet. Either way it is disappointing. What they are scraping out of those bins should NOT be sold at full price but it is. Wake up everyone... Are the buds your taking home looking like the buds on display???? Nooo”
Our cultivation team works hard to determine the best buds to be sold as flower, and what should be kept to infuse in other products. Our bud sizes have continually gotten larger and denser with each new batch. You can always feel free to ask any PSA for larger buds during future visits. On an additional note: bud size does not equate with potency, and very often the best value lies in smaller buds as they contain less woody matter.
“I just love going to NETA Northampton for my meds. Super convenient location for one thing, with plenty of parking. But more than that, the staff is friendly and knowledgable, the product is quality and varies day to day, and the facility is spotless. The place feels quite secure without being over the top on "security" if you know what I mean.
Since MA is still new to the medical scene, I expect all the dispensaries are on a learning curve and NETA of course is as well. Their inventory is relatively limited choice-wise, but they have a decent variety. For me, quality is more important than quantity and they got that right. One of these days I will get in there when they have bubble hash!
NETA handles this relatively new business scene with aplomb. Bravo, NETA, you have earned a loyal patient here. Keep up the good work. I can't wait to see how you evolve with the industry!”
“I've used NETA a few times, and I like their service, and their flower. The dose lozenges are great, they last a long time, and their effect is good. I have used the wishing well tincture too,a nice tasting product, but I really haven't gotten more out of it than just feeling relaxed, but I have only had the hybrid of that, and that may be why. Next time I think I will try an Indica. I also have used the Allay lotion, the extra strength, works great, and relieves my knee pain from arthritis really well. I have also tried the regular strength,It gives some relief, but not much. I would recommend that strength for after you exercise, but the extra strength really better as a short acting very effective pain reliever. ”
“Helpful and friendly, the budtenders seemed to have some basic knowledge of their product and its usage. The menu is basic but serviceable, the location and ambiance is excellent. The prices are beyond ridiculous and I spoke with one guy who was going back to buying on the street because it cost half as much and the product is just as potent. With all the talk in the media about rip off prices for medication, someone needs to address the fact that MM is also medication and there's no good reason to fleece people for what helps them through the day. I've been to Colorado several times and price are literally half of what they are here. Time for Massachusetts to wake up.”
Thanks for your comments. To address pricing: We feel that NETA is more than competitive in the Massachusetts regulated marketplace and our pricing is in line with our facilities in Colorado. The key word there for patients to understand is "regulated." Unlike the black market, all of NETA's product is rigorously (and expensively) tested to ensure that patients are receiving medicinal quality therapies. Add to that license fees, rent, community host fees, compliance services, etc., etc, and it should become clear why the black market is cheaper. If quality, safety, and variety trump price for patients, then NETA is the way to go.
“The flower was scraggly fluff buds with tons of chaff some was over dry the limited strains they had all smelled and pretty much looked the same , the "fresh batch" that was brought to the floor as I was being served had an air of freshly mowed lawn or wet heigh. I purchased a rempen and am not disappointed with that, however there is definitely something off with the 10mg thc capsules I took 2 waited two hours took another two waited an hour and ended up taking a fifth and still had no noticeable affect. Overall quite disappointed with neta”
We appreciate you taking the time to share your feedback with us. To address some of your issues- Dry flower: We keep Boveda packs in each container to maintain stable moisture levels for our flower, and assure patients that their medicine is fresh. Smell of flower: due to terpene profiles, sometimes the best flower can smell like diesel, and may have earthy, grassy undertones. In fact, some patients prefer these traits. Capsules: Patients may find certain products to work more effectively than others; products for oral ingestion are particularly susceptible to individual absorption rates. We do utilize medium chain triglycerides to increase the bioavailability of the cannabinoids in these products. But, you may find you have better success with some of our other infused items. We also guarantee our products 100% - if one form of medicine isn't the right one for you, you can come back to the dispensary and we can either exchange it for something else or give you credit for future purchases. Also, never hesitate to call either of our dispensaries for further assistance - we want to make sure we find the right products for our patients.
“I have been to this location six times since December and I have not been disappointed yet. The quality of their flower and their edibles and vape pens is second to none in this state. Their staff is always well-informed, friendly and respectful. Their only problem is really the amount of demand that they have and the problem of keeping stock on the shelf. With the amount of demand that they have their menu changes a few times a day. That demand isn't for nothing though.”
“I've been here a few times and it is always an enjoyable experience considering. Waiting in line is never fun but everyone is very friendly and knowledgeable. Sometimes you don't have to wait but right after 5pm is a busy time. I had my vape pen break and live an hour away so I called and they overnighted me a new one for free. No complaints here. ”