“The flower was scraggly fluff buds with tons of chaff some was over dry the limited strains they had all smelled and pretty much looked the same , the "fresh batch" that was brought to the floor as I was being served had an air of freshly mowed lawn or wet heigh. I purchased a rempen and am not disappointed with that, however there is definitely something off with the 10mg thc capsules I took 2 waited two hours took another two waited an hour and ended up taking a fifth and still had no noticeable affect. Overall quite disappointed with neta”
We appreciate you taking the time to share your feedback with us. To address some of your issues- Dry flower: We keep Boveda packs in each container to maintain stable moisture levels for our flower, and assure patients that their medicine is fresh. Smell of flower: due to terpene profiles, sometimes the best flower can smell like diesel, and may have earthy, grassy undertones. In fact, some patients prefer these traits. Capsules: Patients may find certain products to work more effectively than others; products for oral ingestion are particularly susceptible to individual absorption rates. We do utilize medium chain triglycerides to increase the bioavailability of the cannabinoids in these products. But, you may find you have better success with some of our other infused items. We also guarantee our products 100% - if one form of medicine isn't the right one for you, you can come back to the dispensary and we can either exchange it for something else or give you credit for future purchases. Also, never hesitate to call either of our dispensaries for further assistance - we want to make sure we find the right products for our patients.
“I have been to this location six times since December and I have not been disappointed yet. The quality of their flower and their edibles and vape pens is second to none in this state. Their staff is always well-informed, friendly and respectful. Their only problem is really the amount of demand that they have and the problem of keeping stock on the shelf. With the amount of demand that they have their menu changes a few times a day. That demand isn't for nothing though.”
“I've been here a few times and it is always an enjoyable experience considering. Waiting in line is never fun but everyone is very friendly and knowledgeable. Sometimes you don't have to wait but right after 5pm is a busy time. I had my vape pen break and live an hour away so I called and they overnighted me a new one for free. No complaints here. ”
“ Went to The Dispensary in Northampton, mass. April 1, The Staff that attend to me, her name is Anne. Very sweet and kind, answer all my questions. Hope to see more good staff like her. So Anne keep up the good work. And hope to see you next time. Yourstruly jorge Rodriguez. ”
“I have been here twice now, and am blown away by the service and quality. Admittedly, it's been 20 years since I was in the game, back in high school basically. Thanks to career planning and path- this was a part of my life I had to give up. Medical conditions having worsened to the point where it was chemical drugs or this; and I chose MMJ. My first visit there, Tyler spent as much time as I needed answering questions about strains and ways to medicate etc. My budtender, it was also his first day but I forget his name, was also as patient as necessary, happy to give opinions and advice as necessary. Even though it was a Friday night, I think start to finish I was out of there in about an hour or hour and a half. Most of that time was spent with Tyler. The next morning, Saturday, the menu had changed. Plus, some things I'd be interested in and had run out the night before were back in stock. This time I went in and did an express order. I think I was still in and out in less than half an hour. Overall, I'm impressed and happy. I'll be happy when they offer more edibles and tinctures, but I know that takes time due to the way the laws are written in MA. Thanks guys!!”
“Today was my first visit to NETA and it was an all around good experience. I waited for a bit in line after being greeted by super nice people. I chose some Grape Stomper and Hurricane. Quality is generally nice, above average buds but they are quite small (just a preference thing) and not as pungent as the buds I'm used to. It's definitely a nice place though and I have faith the product will continue to improve over time. Also I was not mad at the prices! The first-time discount is fantastic.”
“Perfection today!!! Now this is what medical marijuana is about & up to par with the greens I'm used to. The gorilla glue will put you on your ass & is great! They should keep as staple option.. Excellent crystallization on outside and in.
Staff was incredibly friendly today and I even had chance to speak with the manager who also was really awesome and willing to hear my suggestions for changes etc lol but was very receptive. Saw my bud tender on way out who is great guy. All around excellent visit :)”