Last time I was in, I told budtender I only use Indica, sativa does not agree with me. He suggested a brand, and flavor. After I got my order, one of the flavors was sativa. Thanks for listening! I tried to place an online order . Wa told would be ready in 5-30 min. Drove all the way to store, went to pick-up. Man came to car asking for I.D and said I need cash. Never bothered to confirm order . I asked for a confirmation of total. Found out order did not go through(was dark outside, this budtender made me fell unsafe and uneasy) Tried to place order again, would not go through. I called store for help, was treated rudely and would not help me. I did not want to come in because my back was killing me. Told I could order through store, but cut off time was 6:30 pm. It was already after 7:00. Drive over 1/2 for nothing. Left message at store for manager, no one ever got back with me! Lousy customer sercice!!service!!! Treated like garbagw
Short and sweet. I really like the display and organization of the products. The staff is very inviting, and give off a great vibe. That being said, I did have a few disappointments, and suggestions. 1st, the personal sales rep. Great touch, but a little unnecessary. Kinda shifted the vibe having them hover over you while you check stuff out. Would be way better to have them in a different area, ready to assist when needed. It gave me a somewhat rushed feeling having the sales rep just sit and wait behind me. Kinda threw me off a little. Also, I didn't understand why they had this big tablet to log in my order. I could easily download an app on my phone to sync with your store, adding things to my cart as I browse. Then bringing a QR code or something to scan at the register for my purchases. Outside of that, I was a little disappointed with the edibles I was recommended. My only experience with store bought edibles was Cheeba Chews and Kiva Chocolate Bars. Last experience was a 180 mg kiva milk chocolate bar. I ate 90 mg before my flight. Literally said duude.. the plane is going Super Sayian as it took off... so imagine my disappointment when I pound 100 mg midnight smore bar, and feel what's best described as.. A water'd down flight. Same with the Choice Gummies (tho these had a slightly more noticeable touch, no where near what I anticipated). Was pretty bummed I spent $50 for a feeling I had to keep asking myself. Is this it?? The final thing that bummed me out a little was end of my visit. Prior to coming out. I had called around a few spots to make sure the stores were rec. When I called New Standard. I was told about the weekly specials, and the first time visit special of 10% off. Which basically was a the gift of taking off the tax I would have paid. As well as something called a "We got you Box." Both of which I asked the sales rep about when checking out, and he seemed to have no idea what I was talking about at first, then said ohhhh yeah that's only for medical patients. Which really threw my end of the visit off. It was one of the main reasons I was making New Standard the first shop I ever visited back home. Idk just felt weird when I ask if the store is rec so I can come shop, but the specials i'm told about are strictly for medical patients once i get there. All and all I I also got a pre-roll that was amazing, as well a gram of kief that is fire. I'll be back when a few specific strains when I see them in stock. prob wont mess with the hometown edibles anymore.
BEWARE ATM Machine is ripping people off. Mgmt is aware but has let it continue for two days, according to the security guard. Machine took $303 from my account and gave me $120. Mgmt did make me whole but nothing else, why do they continue to let the machine continue to rip people off? Maybe some other people don't notice? Skymint down the street has much better service. BEWARE!
New Standard is the go to place. I love the staff! They are knowledgeable, welcoming, super easy and friendly.
The place is super cool, has great art on the walls and it’s spotless. They also have comfy furniture on the waiting area.
My trips to NS have always been positive, and being new to this, their service and quality of product exceeded my expectations. I highly recommend NS to anyone looking for an awesome place in the neighborhood.
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