New Vansterdam - Vancouver Reviews

  • “This store was good when it was new. In recent times I have stopped going. Their own website and in store listings have misprints that aren’t honored and are frequently listing products they don’t have. They have stacks of leafy cards and promote people to find them here but do not update anything here, when told that their menu finally removed after 5 months of no updates they shrug it off. I will not be returning until they fix at least their listings.”

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  • “I’ve been a loyal customer that comes in on average twice a week and my experience has been great until I had an issue. I purchased an 80 dollar glass piece on Valentine’s Day and it worked great until one day I went to pull the stem out and it shattered. I have had this piece for only 2 weeks and the most they were “able” to help me was to offer me 25 percent off a new one. If you aren’t going to stand by your products quality then don’t sell the item. If an item you sell breaks 2 weeks after it being purchased and during intended normal use then anyone in their right mind would expect at least 50% off a new one when it should honestly be free. I really like this place and it’s staff a lot and Its just sad how much they disappointed me in the end after how much money I spend in their store weekly. I guess taking care of a customer when your product is faulty doesn’t matter anymore.”

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  • “Not happening I checked the dates on the dried out buds and the packaging shows harvest dates over six months old and even in the recommended product I got dried out and crumbling like burnt toast stuff which was just thrown out because it was so harsh ! Advertising mistakes on their “Special Customer Alert Program “ There are the same problems at the other Shops in Vantuckey. Unacceptably there just isn’t any medical grade weed in this place. Very disappointing !”

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    Comment from New Vansterdam - Vancouver

    Sorry to hear you were unhappy with your product choice but thank you for your feedback!

  • “The best part that I like is everyone is so happy and friendly, including the security guard. One in particular name Josh. He's very friendly, knowledgeable, and checks everyone (that I've noticed) for ID.”

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    Comment from New Vansterdam - Vancouver

    Thanks for your kind words! So happy you enjoyed your shopping experience with us.

  • “Awesome atmosphere great customer service. In my little time in Washington I feel like ive become part of the team”

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    Comment from New Vansterdam - Vancouver

    Thank you for the great review!

  • “The selection here is amazing and the feel of the shop is higher end. Their prices are really competitive. Most of their staff is really friendly, knowledgeable and committed to ensuring each customer is satisfied. ”

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    Comment from New Vansterdam - Vancouver

    Thank you for the great review Kyno! We hope to see you back in the store soon!

  • “1st time going here was last night. I am not one for the THC but went for the CBD. the gentlemen that help me was really informative about CBD. The product he sold me was and is great. I will be back again to get more. ”

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    Comment from New Vansterdam - Vancouver

    Such great news to hear that we were able to get you what you wanted! We'll keep the CBD in stock for you :)

  • “Love this place! Super selection with a friendly and knowledgeable staff. Much thanks to the budtender, Max, for being so helpful and patient with my mom on Green Friday.”

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    Comment from New Vansterdam - Vancouver

    Thanks for bringing in your Mom! We'll make sure to give Max some kudos on treating her well!

  • “Sean Bowden helped me out today and he was Friendly, knowledgeable, and me pick out my product. I would definitely go back.”

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    Comment from New Vansterdam - Vancouver

    Look forward to helping you!

  • “I find most products are overpriced. You are so convenient to my location, and it just sucks that i have to and can drive downtown and get more for less and better quality.”

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    Comment from New Vansterdam - Vancouver

    Hey ChelseaW0828! Sorry to hear that you weren't able to find a price point that fit you. We have really worked hard the past few months on lowering our prices so hopefully you'll give us a second try!