“Nice place some staff are better than others. Well stocked good prices everything is prepackaged and labeled. I now look for specific staff when I visit for reviews and questions. Other staff I avoid as they aren't very helpful and can be rude.”
“I bought a vape cartridge from NV and was told if there was any problem, I could return it within 24-hours. As fate would have it, the draw tube was clogged. It was like trying to drink a very thick milk shake through a narrow straw. I bought it back within an hour, but this time I was told "there is nothing we can do for you...sorry". When I asked about the "24-hour rule" they said, "yeah, Washington law doesn't allow us to exchange product".
This place is a complete shame and their "bud tenders" are not very well educated when it comes to vape concentrates.
I have since learned how to clear this type of clog, but no thanks to NV.”
“This place is awful. Their prices are so high it's ridiculous. $80 for a gram of shatter? I've bought higher quality products for 1/4 the price. On top of the extremely ridiculous prices the staff treats customers as if the customers should be kissing their ass for providing them with overpriced products. I'll definitely never ever go here again and I advise everyone else to not go here either.”
“Decent prices and good quality... I wish they would have had prices set up on the menu by cost to speed up looking. Very nice looking place and lots of selection. The quality of what was purchased was very good.”
“I've been going to NVA for awhile now. Very convenient location with large selection of flower, concentrates and edibles. They even have a head shop with a wide variety of pipes, bongs, pens & rigs. However, I'm not a big fan of the prepackaged flower. Sometimes the weed isn't fresh and I did have a package come up less than what I'd ordered. The budtenders seem to be hit and miss. Some are very good while others act like its a huge inconvenience if you ask them a question. Also, go in around lunchtime on a weekday and you'll be lucky to find more than one budtender even though the place has 5 or 6 customers hanging out in need of assistance. Their computerized menu/checkout system has a bit of a learning curve and if it's your first time at NVA find a budtender to check you out. The upside is their concentrate and edible selection are the best and the biggest around and the head shop is a bonus.”
Thanks for the feedback. We wish it was legal in Washington to offer unpackaged cannabis, it would absolutely elevate the experience! In the future should you find a bag's weight is significantly different please do reach out via email. We consider this a serious issue and will bring it to the grower immediately. We will also look into the scheduling issues you noted. Thank you for the feedback!