“I bought a vape cartridge from NV and was told if there was any problem, I could return it within 24-hours. As fate would have it, the draw tube was clogged. It was like trying to drink a very thick milk shake through a narrow straw. I bought it back within an hour, but this time I was told "there is nothing we can do for you...sorry". When I asked about the "24-hour rule" they said, "yeah, Washington law doesn't allow us to exchange product".
This place is a complete shame and their "bud tenders" are not very well educated when it comes to vape concentrates.
I have since learned how to clear this type of clog, but no thanks to NV.”
“This place is awful. Their prices are so high it's ridiculous. $80 for a gram of shatter? I've bought higher quality products for 1/4 the price. On top of the extremely ridiculous prices the staff treats customers as if the customers should be kissing their ass for providing them with overpriced products. I'll definitely never ever go here again and I advise everyone else to not go here either.”
“Decent prices and good quality... I wish they would have had prices set up on the menu by cost to speed up looking. Very nice looking place and lots of selection. The quality of what was purchased was very good.”
“I've been going to NVA for awhile now. Very convenient location with large selection of flower, concentrates and edibles. They even have a head shop with a wide variety of pipes, bongs, pens & rigs. However, I'm not a big fan of the prepackaged flower. Sometimes the weed isn't fresh and I did have a package come up less than what I'd ordered. The budtenders seem to be hit and miss. Some are very good while others act like its a huge inconvenience if you ask them a question. Also, go in around lunchtime on a weekday and you'll be lucky to find more than one budtender even though the place has 5 or 6 customers hanging out in need of assistance. Their computerized menu/checkout system has a bit of a learning curve and if it's your first time at NVA find a budtender to check you out. The upside is their concentrate and edible selection are the best and the biggest around and the head shop is a bonus.”
Thanks for the feedback. We wish it was legal in Washington to offer unpackaged cannabis, it would absolutely elevate the experience! In the future should you find a bag's weight is significantly different please do reach out via email. We consider this a serious issue and will bring it to the grower immediately. We will also look into the scheduling issues you noted. Thank you for the feedback!
“Not too bad of operation, feels too much $$$ oriented. Some of their producers are second rate like everything I have tried by Green America/Elevate. You do have to be careful because a strain is only as good as the grower/producer.”
“First time buying recreational marijuana. Best my that I was visiting from the east coast I had no idea what to expect. Was blown away by the selection and prices. I found the prices to be cheaper than in Virginia including the high taxes Washington imposes. Would definitely return for more goodies!
“I've been to New Vansterdam a few times, and only have great things to say about it. The staff is really friendly and super helpful. They can talk informatively about different strains and types, which was awesome since I'm a new recreational customer, and give great suggestions for different strains to try based on taste and past consumption. Would recommend for any kind of buyer.”