“I been here several times and every time I felt robbed .
Note to business owner , for better improvement stop pre-packaging your flower . Weigh it in front of consumers . We spending money and can't make two blunts out of a gram . Sheesh ”
“Really nice people, especially the guys filling your order at the exit. I've noticed that they have raised their prices in the last few months, and that makes me sad. This used to be a great place for cheap prerolls, but now they're charging way more than the shops in Portland. The employees didn't seem to have a very good base of knowledge for the strains they sell. It's always a gamble trying something new here.”
Thank you for the feedback. We hear your concerns about employee knowledge and are actually developing a more robust system to elevate the level of of product knowledge of our team. In terms of pricing, we have actually dropped prices on our products these last few months. Our pre-rolls begin at $6, though we have recently introduced kief kissed and wax-dipped joints that cost a little more.
We appreciate all reviews. Because we strive to respond to consumer feedback with changes, we would greatly appreciate specific points on where we could improve. Again, thank you for taking the time to review us and we hope to learn how we can exceed your expectations!
“I've been to New Vansterdam several times and I continue to fall more in love with the staff and products. Every person I've encountered here has been helpful, kind, non-intimidating, and friendly. For example, tonight, I had lovely conversation with the doorman/bouncer, Jacob, before even getting all the way inside. (If you see this, thank you for brightening my evening, Jacob!) Then, I was dutifully assisted by Cece, who guided me to the right products for a friend of mine suffering from a serious illness and treatment for said illness. I don't mind paying a bit more for great products and truly wonderful service. I want to be lifelong friends with every person I've met who works at New Vansterdam. They're all wonderful.
Buy your weed here.”
“I am a regular customer. The staff is welcoming and knowledgeable, and I have always been more than happy with their service. I appreciate the variety of options available and suggest this store to any friendly individual who is looking for a pleasant in-store experience and quality product.”
Thank you for the feedback. Prices are a constant issue between Washington and Oregon, however, we are happy to point out that ours have consistently been in line with the competition. In our effort to lower prices, I would encourage you to try one of the many $200 ounces we offer on our menu.
We appreciate every review. That said, we strive to answer feedback with improvements. If you would be willing to give us a few points where we did not meet your expectations we would be happy to respond with action.
“I've been to New Vansterdam 4 times now, and ever time I go there are aesthetic changes and improvements. I felt hurried on my first visit, but haven't since. Today Cori took quite a bit of time to answer several questions and offer recommendations, including products they didn't currently have, which I definitely appreciate.
The atmosphere is sophisticated and modern, without being stuffy. I was comfortable to bring my dad with me, classy but comfortable.
I can't speak to a price comparison yet, but they seemed in line with my research online when compared with other recreational vendors.”