“I love this place! Their staff is courteous and professional and I trust them with every question that I've asked them. Also the quality of their medicine is top notch. If you are looking for a grade A dispensary in Eugene this is the place for you.”
We love hearing from our patients that they love coming to Next Level. We appreciate the compliment in regards to the quality of our medicine, that really means a lot. We hope you continue coming back, hope to see you soon!!
We are sorry you had a bad experience here. We would love for you to talk with us in regards to why you feel you received poor customer service. That way we can correct the problem so you or our other patients will not have the same experience.
It is very unfortunate to hear you feel that way. We are definitely not greedy and that is not the vibe we want to give off to any of our patients. We all work very hard to stay educated, bring in the best medication for our patients and provide the best customer service we can. We are here for our patients.
“Was visiting Eugene for dfo this weekend and decided to hit a couple dispensaries down there. When I arrived at next level it was very clean and pleasant they had a decent selection on concentrations and flower but nothing amazing. I purchased two grams of bho only to find when I got home that both grams weighed .8 not even full grams. Very very upset with this. Probably wouldn't recommend them since they're just trying to make money, not supply medicine. ”
We are always happy to correct any issues if our patients aren't happy, especially when it comes to something like that. We are definitely in this for our patients and to provide them with good quality medication. If you come back in, let us know what happened and we will correct that for you. We apologize for the inconvenience. We used state regulated scaled that have been professionally calibrated, which helps to deter from these like this happening.
We are so pleased we did not disappoint you and hope we continue to make every visit in with us as pleasant as the first time. We also hope people will take your advice and come in and check us out;) Thanks again!!