Hey, amazinglyhi, we're sorry you ran into a problem with the prerolls. Please be sure to talk to a manager in the shop or call us any time there is a concern so that we can look into the issue and correct it for future!
“The location is local and a cool little spot. Im not one to put anyone down but the flower here has to step up...i mean there are locations out there killing this place when it comes to flowers and concentrates. Come on you guys soend some extra money and get a quality grower.....please step your game up guys. Im sure the people work there feel the same way. you guys gotta get better buds...
Hey tamir.hill, we provide quality tested products sourced from reputable growers. If there is a specific issue with any of our products we always encourage you to talk to our managers and bring any concerns to their attention.
“The medication was good but the service was terrible. It was my first time and customer were arguing with the guy at front desk, not going to get into what the argument was about but I will say it wasn’t a good experience. Also I wasn’t offered anything for being a first time customer even though it says first time customers get something. Would not recommend just because of customer service ”
Hi, JD666, we're sorry that your first visit wasn't as good as it should have been. Our goal is to provide great customer service, and we apologize for dropping the ball with your first time patient special. We hope you will stop back in and pick up your free gram of premium flower or 50mg Sir Newton's soda, and give direct feedback to our managers. We would appreciate an opportunity to figure out what went wrong and correct the problem for future.
“I don't have much to say about the atmosphere other than it was spacious and welcoming. Front desk staff was friendly, absolutely no wait but I was also the only patient in the building...went in around 2pm on a Tuesday. Budtender was nice and patient, letting me sniff and compare. Set me up with some Blackwater (his first recommendation) that has been treating me riiiiiiight. Smoked the last of it last night, and I haven't been able to stop thinking about it. Thanks guys.”
“I ended up leaving because of the wait today. Noon on a Saturday they only had one budtender when they were offering a BOGO. You should know you’re going to get hit with people when you have good deals but yet there were only two people in this whole dispensary? Ended up going across the street very displeased I had no choice but to leave”
Oh, no, so sorry that you got caught up in the BOGO sale frenzy on Saturday. Normally our line is manageable, but it looks like a lot of patients showed up at once, and we apologize for the wait while you were here. We hope you will give us another shot and take advantage of our next BOGO on Tuesday 12/5 at our KAYA patient appreciation event!
“Came in for the Black Friday special on flower. Was surprised that there wasn't a huge line... arrived a little early. Although it is very small inside, the design is great! The staff is friendly, and patient with those that don't get around real fast. The Original Sour Diesel is great, but the terpenes are way off (the aroma isn't as potent as it should be and the flavor is also a little lacking, but the effects are there and are what I expect from Sour Diesel). Pretty happy overall and am likely to return in the future.”
Hi, SarahP14, we're glad you stopped in to take advantage of our sale! We encourage you to give our Patient Advisors your feedback, and we'll be happy help with any questions you may have. Hope to see you back in soon.