“I smoked about 8 different strains... All was fire smoke... They were all top shelf bud.... My fav was dawgie treats and orange cookie... If I was a permanent resident of Portland this store would be my number 1 store...”
“Sold moist product. Staff was always answering the door instead of engaging me in a sale. Menu pricing was confusing with 10+ color combinations for pricing. Top shelf was not much different then bottom shelf. Nice room decor and feel.”
StonerReview, we're sorry you felt this way during your visit in our shop. As far as the points you mentioned - product quality is at the top of our operational priority list. We keep all flower product in controlled environment and we add the perfect amount of moisture using special moisture packs designed for Cannabis. We assure you there are no problems with our flower whether moisture or dryness.
Customer service is what sets us apart from our competition. We tried engaging with you and helping you sort through our selection to see what you might be interested in but the communication was only one way...
We have a designated check-in person that is committed to letting customers in and support the budtending team. In this case, since you weren't ready to be helped yet, he politely apologized and said he'll be back momentarily and stepped aside to let a customer in. We would do the same if it was you waiting at the door to be let in :)
Regarding our menu - we made sure that all our menus (digital and printed) are easy to understand, sorted out, and visible. We only have a handful of colors we use for our price points but the first thing we do is we give a quick explanation of how everything is sorted to prevent any confusion.
Both our top shelf and bottom shelf products are high quality and we source them from the best growers in Oregon. It's a bit hard to believe you thought our top shelf flower, from the most reputable growers in Oregon, looked like bottom shelf flower. You must've only looked at the lower price point flower. We invite you in again to take a look at our ever growing selection of flower and we would love to show you our top shelf and premium top shelf selection which will blow your mind! Hope to see you again soon, the Paradise Found team.