“Brah, so I when go in yesterday to paradise found yeah, and brah! I was so amazed with how da people when treat me and I love their selections. Real good kine people automatic. I would go there again and will tell all my people bout dis place for sure 🤗”
“Super super disappointed. This is the 2nd time I've visited paradise found (PF). Again I walk away empty handed & time spent that I'll never get back. I despise wasting time. It's a reason why I always check the Leafly menus first so I can find the products I'm looking for before I drive to a dispensary. BOTH times the PF menu was outdated/changed suddenly & the product (or a close alternative) I specifically showed up to purchase was not available. Todays visit was even recommended by another PF staff member (currently off shift) since they knew the CBD cartridges I wanted were in stock. Staff seemed to brush it off like it wasn't a big deal...saying "I'm all good." Well no, I am not good. So I exited the building & walked directly back to my car to write this review. Some other dispensary will receive my future business. I doubt I'll return for a third try. Now I get to begin my search again. ”
Hi aramshaw33. First let us start with saying we're very sorry you felt that way after your visit and that you couldn't find what you were looking for. We give a lot of thought to these kinds of situations and want to try and fix your experience. The first time you came in you were looking for the Chocolope strain, which unfortunately we don't carry at this point, and we never had it in the past. We believe the confusion was with the Chocolate Haze strain that we do have, which is a cross with Chocolope but might have been cause for confusion when looking through the menu because of the way the original cross strains appear under the description for products on the Leafly menu. During your second visit you asked to see our CBD options in the extract section. We have several CBD 1:1 cartridges but it seemed you were looking for something with low THC which we don't have with our cartridges. You recalled seeing that on the menu but we assure you that we wouldn't put items on our menu that we don't carry or never carried in our store. With that said, the menu is updated daily, so if you have seen something the day before and plan on coming in specifically for that product, we recommend checking again online or giving us a call at 971-803-7172 to make sure the product is still in stock. We would gladly put that aside and save it for your visit. We will be more then happy to try and fix your experience with us. We have a wide selection of products and if you come in to our store we will make sure to try and find the perfect option for you.
“One thing makes Paradise Found stand out for me in the virtual sea of dispensaries within a mile of me - the people! Their product is great, but truthfully, so is the product at several other dispensaries.
But the people... They make all the difference. They understand customer service in a retail setting. I have never felt rushed, or hesitant to ask questions. I can comfortably browse all I like. And, in the rare instance where something doesn't work out for me, they do everything possible to make it right. Amazing folks with a great product. What more could you want?”
DarkStarr, we're extremely grateful and humbled by your amazing response and business. Please, please, please let us know if there's anything we can do to ever take your experience over the top! Allow us to say thank you in the meantime by giving you 10% off your next purchase!
“Paradise found is absolutely amazing! living in corbett we have to drive decently far to any dispensary and everytime we stop into paradise found it is always decent priced, wonderful atmosphere, & just all around a great experience. I definitely recommend Paradise Found to everyone!”
“Just been in a few times. I'm new to all this (been living elsewhere for a few years) and each time I've visited here they'be been good at catching me up to speed with everything. And compared to the other shops I've been to, they had a good selection of non flower stuff (vape pens, papers, etc...)”
“Love the selection of Select Strain cartridges! By far the largest in the Portland area...service is always provided with a smile and atmosphere is very relaxed. Very knowledgeable staff has great suggestions as well! 5 stars on all fronts and always look forward to my visits to Paradise!”