“I've been here a few times. Normally the quality of their flower is ok and customer service is good. I went there yesterday the flower I picked up was wet and tasted soapy. The girl who helped me out, spoke very monotone and had the personality of a rock. Also why have a rewards program if you never use our points. I hate the fact we have to remind you to use them. There are way better dispensaries in this state. I would recommend going elsewhere.”
Thank you for your review! We are sorry to hear that you were disappointed with the flower you selected. Consider trying a new strain next time, as we have over 12 strains on our menu at this time. Patients are able to use their points whenever they please! Many of our patients save their points to create a larger coupon. We hope to see you again in the future!
“The flower is normally on point, but their concentrates are limited to say the least. I don't always need a concentrate but when I do its nice to actually be able to get some. It's always hit and miss, mostly miss if they'll even have what you'd like in stock. Quality is correct though.”
“Where do I start. I've been going to this location on and off since they opened. I've had very good experiences and also very horrible. I will NEVER go back!! They have lost a good customer. Here is why the flower is good one week the same flower the next if they have it, or don't decide to put a quarters only available sign on it is not as good even though they say it's the same batch. The pre rolls give me headaches across all strains with tells me they use a mix of flower and shake and or trim. The staff is good with the exception of a couple of people "you know who you are" letting people spin the prize wheel multiple times until they get what they want and limiting me to just two spins and still ended up with crap $20 off a platinum scam membership. Lastly and this is there worst downfall. The marketing blablabla that they do. Just give us quality meds at a reasonable price”
Thank you for your review. We apologize for any negative experience you have had at our dispensary and appreciate you bringing the issue with the prize wheel to our attention. We want to assure the prize wheel is fair for all of the patients who come in for prize wheel Wednesday, and will prevent this from occurring in the future. We hope you will consider visiting us again!
“The staff here is great. Very helpful. However the inventory at the Lowell facility is constantly a challenge. I was there today and they were either sold out of most of the flower I was interested in or had 1/2 oz minimums at $100..... ridiculous. They also sell out of the oil cartridges for the vape pens immediately. The staff suggested that I have to be there the afternoon they come in or people come in and buy up 5 at a time and they sell out in hours.....more frustration”
Thank you for your review, we are grateful your feedback. Our vaporizer oils do sell quickly, and our team at our cultivation facility are working hard to make them for consistently available! It may take some time, but we appreciate your patience as we work to bring more product to the dispensary.
“Patriot Care has a comfortable and relaxed atmosphere. everything is top notch for Massachusetts medical grade. sales associates are very helpful on the phone and willing to answer any questions they can. I would and have recommended this dispensary to other medical patients. ”
“Patriot Care is awesome. They have top notch product. They don't always have things like shatter in stock, but I hear they're working on it... who else has a patient program to rewards you for money spent?... who else has a recycling program?!.. and who else has a prize wheel?!?!? Top it all off with the nicest staff around. Im lucky to live so close (;”