“I really wish I had read the reviews about Phatnug before I purchased from them . I paid for my $250 order 3 days ago . Have not received a a receipt of payment , a timeline of delivery or even a response to my three emails ! I feel very wary of this company . I don’t trust them and although they promised next day delivery which obviously didn’t happen , I don’t believe I will receive product this week never mind today ! I am not a happy customer .”
If you've reached out to use via email we always reply every day as we check emails, most likely if you have sent a payment and not heard anything else you have entered the wrong etransfer password so we are not able to accept your money. If you check pending transfers it is probably still sitting there ! We are happy to help, just drop us a line.
P.S Please check your spam/junk folder as emails can get stuck there, more than likely you have a few responses from us.
“Just got my 1/2 oz of half oz of Bruce Banner.5⭐️,very potent strain.I have a bad arthritis issue in my right hand from some old hockey wars.It reduces the swelling completely for a few hours and rids the pain while getting me high as a kite.Pricey,but worth it to me.🙂”
“First MOM site we ordered from. Quality was exceptional at that time. But after trying a few other's I have discovered there are many better MOM's than Phatnug. Those who offer lower prices, better service, better deals and quality bud. Phatnug lacks on responding and shipping quick. Almost one week to receive a substantially large order. Haven't been able to try yet so can't quote on this order's quality. So far not impressed and will not be ordering again.”
Hey SSJ420, we're sorry to hear you'd prefer another MOM, that being said we'll be here for you if you need us! Re: Slow shipping and responding, I'm not sure what you are referring to, all of our orders go out the next day after payment has been received and shipping is 1-3 days via express post.
“Difficulty signing up which delayed the process. Order arrived and instead of 20x50mg gummies, I received 20x10mg gummies. Of all the orders I've placed from multiple providers and this is the first time there has ever been a product mix up. Trusted the reviews on here, but super un-impressed and will likely never order from them again as it currently stands. Currently awaiting an email to see what their resolution is.”
“-Quick service, order shipped on Monday and I had my product before noon on Wednesday (north of Toronto)
-Purple kush being the in house special is amazing
-Buds were decently trimmed, a little more dry than I prefer, good size
-Thank you Phatnug”