“Delivered very fast and product is top notch. I bought a 99$ pineapple chunk oz, delicious smelling & tasting. They did not forget to throw in the free 4gs of 60/40 for a new customer, which i was very happy about because sometimes companies do not 'remember' to give you the free gift they have promised. I love that phenix is affordable, dependable, and bonus for all you introverts- no interacting with humans!”
“Delivers to our rural and remote location. This is almost impossible to find! Phenixcannabis.com is so easy and convenient and the quality is amazing. If you want to feel happy and smile a lot...order "Black" their indica. If you want to feel upbeat and focused order their "Awake" and they also offer a Hybrid "60/40" which is the bomb as well. Started off with the sampler of all 3 and moved on to ordering prerolls for lazy days and ounces as well. Do not be afraid to order anything from Phenix cause no matter what you get, it's going to be bomb. One time there was confusion with one of my orders (not sure who was responsible) but the owner of phenix got on the phone with me to fix it. Excellent customer service!”
The PHENIX Top Shelf Sampler is a great way to sample ALL of our Exclusive Strains. At PHENIX we take pride in the quality of our flowers, and are happy to read you enjoyed all 3 of the PHENIX line. Check out our other flowers we grow: Cookies Kush, LSD, Pineapple Chunk and Game Changer. 🍁 🌈 🌞
“Our first order or two went beautifully, couldn't be happier, and very high quality product. You get to see how good a company is when you see how they handle a mistake, though, and these guys knocked it out of the park. Thanks so much to Nick F for giving us phenomenal service in taking care of a mix-up on our last order!!!”
“Phenix really is awesome. I made an order on a Thursday, and due to ***UPS*** (NOT PHENIX) messing up, my shipment arrived on Monday, past the overnight delivery date. When I notified customer service about the delay, they apologized (though it was beyond their control) and offered generous compensations for the inconvenience.
As for the product(s)? On my first order, I got some of Phenix's 60/40 on a fire sale. It really is the perfect mid-day strain with a nice 60% indica / 40% sativa balance and has become my go-to when I come home from work.
For my second order, I picked up popcorn smalls of Cookies Kush and LSD, both of which promptly arrived the day after I ordered! I'm looking forward to trying them out, but a visual inspection of the flowers indicated to me that Phenix has become my dispensary of choice and I wanted to show my appreciation to Phenix by getting a review of my positive experience up as soon as possible.
If you have reservations about ordering delivery (understandable), I suggest that you give Phenix a try. The convenience, quality, and value really can't be beat, and the only reason for me to drive out to my dispensary is now to pick up topicals / edibles / tinctures. But to be honest, I may not even do that, as Phenix has made it very affordable for me to make my own!”
Thank you for the review!! I remember speaking with you and helping this issue get resolved. As far as your strain review, we take so much pride in our flowers. Our Cultivation Specialist does everything he can to ensure the strains are happy and loving life as they grow! We appreciate your membership to Phenix and look forward to continuing this level of service for you!
“It has to be said, if you're buying meds from anywhere else you are paying way too much! I now have ordered quite a few times and this place can't be beat. The quality and prices will always bring me back. My fav is Phoenix black, just unbelievable. ”
“The customer service is excellent and the quality of the flowers are very soothing! This was my first time using the dispensary and I am impressed that they cultivate their own strains. Will definitely use again in the future!”
“Updating my review from last month as I recently gave them another shot. I love the prices and the flower here! The reason for a low rating is because the customer service is hit or miss. On the flip side, Phenix does indeed stand by their customer satisfaction 100% guarantee, which would have put them up on a pedestal next to Amazon in terms of customer service (🌟🌟🌟🌟🌟) but earlier experiences say otherwise.
Ive ordered twice now from Phenix with my package being delayed around a week each time. Now, the delays I've been experiencing in receiving my orders can be attributed to their delivery service, but then they choose who to ship with. Their normal delivery service delayed my package over the holiday weekend the first order and straight delivered to the wrong address this time.
I spoke with a customer service rep at Phenix before my order shipped who assured me I'd get the tracking label sent to me, I did not. If I had, I might've been able to track it down when it got delivered. Once I realized my box didn't arrive, I had to attempt to get ahold of customer service about 4 days in a row via calls and emails before I was able to actually get someone. So much for the next day delivery that the phone recording mentions every time I call.
Even still, the the quality of product is there. I tried their Black vape cartridge this time around and it has a small solvent taste, with a nice flavor once your past it. Gets me just as stoned as the brass knuckles variety though. And the price at Phenix is definitely right. I say give them a go! Just don't hold your breath on getting it next day.”
Hi Cjr420, we have adjusted our shipping issues and I am sorry that your first couple of orders happened to be in the mist of a shipping debacle. As you can see from our recent reviews, our customer service is at an all time high. Our deliveries are next day so if you wanted to, you could hold your breath but I wouldn't advise it... thats a long time!! As for the solvent taste that you get from the vape cartridge, I would suggest to burn ours on the low end of the heat spectrum, that will help bring out the taste! Enjoy.
“Really like this delivery service. Signed up with them and got 2 free grams as they advertised. Spoke on the phone with them and they are always friendly and ready to answer any questions. Their products are very good quality and the prices are the cheapest I have seen for the quality out of any deliver service.”