“I have to say pot cargo is an awesome site to purchase top quality medication. I have had a package get lost and they resent my package no questions asked. Their customer service is second to none. I love their broad variety of flowers and concentrates. They are definitely one of the best points of purchase for high quality marijuana flowers.”
“I have been using Pot Cargo for almost a year. They have incredibly helpful staff, their customer service is awesome, any questions or problems with orders have always been resolved fast (not that there has been a lot of them!) They carry quality products and wide variety. Shipping is fast! I would highly recommend them.”
Thanks so much for your feedback - it is greatly appreciated! We are always happy to assist our customers with any questions or concerns. We would like to thank you for your commitment over the past year, and we wish you a happy holiday season!
“Like the sales & points system for discounts. Quality & selection is good. First order was shipped quicker than the second, we'll see how it goes with the third. Pleased overall by the simplicity of the process.”
“Disappointed in PC. If there are shipping delays, you should state the exact circumstances on the check out page. Canada Post having delays delivering once it's in their system is one thing, but if you know you can't even get it into their hands on time you should say so specifically, so people can make alternative arrangements with their money.”
We are sorry to hear you are disappointed in the delivery times. I have passed your suggestion on to our tech team for increased visibility of our current shipping time notice. The notice we already have displayed at the top of our website states:
"Please note that during the holiday season, some packages may take longer to reach their destinations. Please plan ahead to ensure you receive your items in time for the holidays". We apologize for the inconvenience, and always strive to ensure orders are processed on time. If you have any further questions or concerns, please email us at firstname.lastname@example.org and we will gladly do our best to assist you in any way. Thanks, Kate
“I had the same problem as a couple of reviews stated here,seems like they take your money really quick (but it takes them forever to get it to the mail) and it’s not the mail that’s slow,it’s them being slow dropping it off st the postal office. And the worst thing is their excuses really insulted my intelligence. Not sure if I will be using them again. Made my order on Saturday and still never received it yet. But yet many of my Christmas purchases that already arrived. So if they would have put it in the mail like they were supposed to I would have it by now. And the worst thing is (their excuses was that the post office would not accept anymore mail) And I called Canada Post and that’s not true. They don’t turn people away (and have several trucks getting stuff out for delivery). I just like being lied to.”
Hi there Stephanie,
Thank you for your review and we appreciate your feedback. We had replied to your message earlier in your previous review for us (please check out our reply, 2 messages down from this review). Please do not hesitate to reach out to us at email@example.com for any further concerns!