Ratings and reviews of Potomac Holistics
(89 reviews)
4.3
Quality
4.3
Service
4.3
Atmosphere
Reviews 25-48 of 89
July 21, 2020
Best experience I’ve had purchasing so far. New patient discount, nice displays and friendly staff. Well done
August 16, 2020
Excellent Dispensary
April 9, 2020
Great place to purchase the good green.
March 25, 2020
Favorite
March 16, 2020
Great
July 29, 2019
The people in this dispensary are very helpful. A dispensary recently opened near me but, I still go to Potomac Holistics. It's very organized and well staffed with knowledgeable associates. They not only offer points, per purchase, toward $$discounts but, they also have one of the BEST wisdom and veterans discounts around.
May 2, 2020
Emailed ahead of time, spoke to both Krystal and William about their delivery service. Send in my order online, then called the store and spoke to Krystal about 2 minutes later to confirm delivery next day. Since I was a new patient, she needed an emailed copy of my ID, ect. I emailed this to Krystal on the same email we had been using back and forth. Never heard back. Delivery never came. 0 stars.
January 17, 2020
I love coming here! Every single person who works here makes you always feel welcomed and never rushed. This place is 5 minutes from my job and by far my favorite dispensary to go to. Highly recommended!
They always treat me right, and really help me find the right products for me, and they have never steered me wrong. I am a MedCan novice so I appreciated the help. Wonderful prices too!
I always come back because I love the people and the atmosphere
February 9, 2020
Terrible prices, amazing they are in business. Do yourself a favor and go to Mission or Peake Relief. They wanted $60 for 8ths that weren't even breaking 20%. waiting room was boiling hot
December 5, 2017
So I registered for emails ages ago and have been receiving updates from the dispensary about their opening day. I decided to head there at 2:30 on opening day based on the email they sent and man the line was long. I want to say around 200 people. I knew there’d be a line but I wasn’t expecting that. I came back later around 7:30pm and it was almost just as long but much colder. I decided to give up and come back the next day at 11am. I came back and found out a lot of the people who waited the night before were turned away due to stock. Some got coupons to come back. I also found out that they didn’t even open their doors until 4pm on opening day. A lot of these factors weren’t their fault. They were the first dispensary in the state. People drove in from all over and demand was heavy. The MMCC system also went down, and some of their stock came in late. What are they to blame for? Lack of clear communication. I found out some people showed up at 3 the day before because that’s what their Facebook said. And all the factors I mentioned I heard from word of mouth, not the staff. And the entire time that most of us waited, we didn’t get any updates. They could’ve done better with updating the line either verbally, or through social media. The longest part of the process was the initial patient registration/validation in the lobby. If they had more than one computer (not sure what tech limits or state may have prohibited them), it could’ve gone faster. Or they could’ve even been making sure the customers next up to be let in we’re ready to go by checking IDs and explaining products without consultations. I also wish they had let in more people. It was freezing and they have a decent sized waiting area. So with service I rated them 3 stars because I’m certain they could’ve done better.
Other than that when I finally got in after waiting an 1 hour and a half on Saturday. The inside is beautiful. Very professional and zen. The staff was also pretty chill yet very professional. The ladies at check in were super fun. Like a younger version of the Golden Girls 😄. From what I could tell the buds were quality. However I couldn’t get the strain I needed so I plan on coming back when it’s back in stock. Once you’re past check in it’s pretty fast. They had other accessories like bowls, lighters, rolling papers, grinders but I didn’t look into it much because I had waited so long I just wanted to go home. So i can’t speak to pricing do accessories, but the price for flower wasn’t bad. I think most range from 50-60 depending on the strain. I assume that includes tax because I paid a total of $55. I will absolutely come back. Because it’s a 2 min drive from my house, but because the staff is also awesome. I’m just happy to finally have a safer alternative for pain management!
Dispensary response:
Thank you for your review. Hopefully you have been back in since opening day to see how we've worked out some of the kinks from opening day.
April 2, 2018
September 24, 2019
If you live in Downtown Bethesda this is where you need to shop! They Have great prices, awesome customer service, and an extensive selection. I literally drove here from Frederick, MD because they had the strains I was looking for. Tier drop Tuesdays are the best if you're looking for premiere Flower at a fair price. I recommend Birthday Cake by Grass Roots or Bubba Kush by Curio if they have it!
Perfect Spot
Everyone that works there is very knowledgeable and genuinely interested in making sure you get what you need. Always very clean and good prices and great quality products. I am never made to feel ignorant when asking questions about products. I am a frequent visitor because of the prices and staff.
Decent quality but unreliable. They never answer the door. I used to drive from a far for the deals but after two failed attempts never again.
August 29, 2019
Was very disappointed with the store itself, selection and service. The person helping me was not knowledgeable about the products at all. Doesn't compete with the superior experiences I have had at other local dispensaries.
Atmosphere is wonderful and relaxing. All employees make you feel completely welcome. They give you quality service with expert advice.
May 4, 2019
man!? more dry flower?! and Jay took it to the back to assure me it wasn’t dry-2 1/8ths.blows
I just did a leafly pickup from this place and it was great. Not sure what all of the negative reviews are about.
I have had the best experience at Potomac the staff is very knowledgeable. I am very comfortable talking to everyone I encounter from the moment in the door.
April 18, 2018
Ezra was amazingly informative and walked me through any questions I had. He was super honest letting me know which batches were better than other and which he preferred.
Only problem I have found with Potomac Holistics, compared to 3 other dispensaries in this area, they are the ONLY dispensary I have found to dead set on “No Exceptions” - even when it’s their error. There are no discounts or freebies to patients who had something go wrong or any attempt to rectify the situation.
Example: 4/17 they send out a text at 11:30am saying “slow slump discount 15% from 12pm - 1pm today only. NO EXCEPTIONS” I drive to Potomac Holistics and arrive at 12pm, only to receive a text that say “slow slump discount 17% from 3-5pm today only. NO EXCEPTIONS!!” So, naturally I go in expecting they would give me the 17% off, especially since as soon as I brought it up, both the front desk girl and Ezra both said “yeah, that was our bad. Didn’t mean to send out the 3-5pm text until after 2pm.”
Now, the 2% difference only came out to $1.50, so it wasn’t the money, it was the point that they wouldn’t even entertain the idea of giving it to me. Every other dispensary has gone out of their way to make sure I was happy leaving their store, wether that be a little discount (for no reason occasionally, too) or a free pre-roll here and there since I’m in so often. It’s only my 2nd visit to PH’s so I will give them one more chance, considering my first experience wasn’t much different (think I did a review on that visit as well??)
Supurb service with supreme product. Great deals!
PoHo is the best dispensary in this part of town. The staff are friendly, helpful, and knowledgable. The music makes me dance.
